Regional Account Manager - DFW
Irving, TX, United States
Job Title: Regional Account Manager - DFW
FLSA Status: Exempt (Full Time)
Reports To: Director of Sales
Position Summary
The Regional Account Manager – DFW (RAM) position supports the Commercial and Operations teams and will effectively drive contracted new business and foster existing in his/her assigned territory. Specifically, the RAM can expect to do so by conducting the following activities:
Build and manage a book of business of new and existing customers in and around the DFW Metroplex, by using prospecting tactics, as well as relationship nurturing and closing skills.
Travel to customer sited to educate customers, conduct sales, site surveys, or other related commercial and/or operational tasks.
Managing the full customer experience from on-boarding to off-boarding, and all in between.
Essential Job Functions Manage a book of business and volume numbers for assigned Service Center branches within your assigned territory and drive new sales volume by contracting customers deriving from organic, marketing driven, and personal prospected leads.
Utilize Salesforce.com CRM platform to manage and report on your existing customer database and new potential customer pipeline health and opportunities.
Ownership of new customer on-boarding to ensure a positive customer experience.
Meet and exceed new customer annual volume and margin goals set forth by the Commercial Leadership team.
Support the Marketing team by following up on leads and executing customer events in your assigned coverage territory.
Responsible for proving and communicating a positive ROI of all new customers, to the Operations and Commercial Management teams.
Be the liaison between Pinnacle Propane and the customer
Assist the Finance Accounts Receivable Department with collecting customer payments when past due adhering to our terms and conditions.
Prioritize, manage, and monitor ongoing projects and performance of projects.
Performs other related duties as assigned.
COMPETENCIES Working with people
Persuading and Influencing
Creative and Innovative
Adapting and Responding to Change
Pipeline management
Solution driven
Learning and Researching
Delivering Results & Meeting Customer Expectation
PERFORMANCE MEASUREMENTS Independently performs tasks and customer facing opportunities in a routine professional manner
Consistently delivers volume and margin numbers aligned with the commercial strategy
Overall success of established individual and team goals within department
Demonstrates appropriate organizational and analytical skills
Understands and ensures compliance with company policies and procedures
QUALIFICATIONS AND REQUIREMENTS
Education:
Associates Degree in Business or related field, and/or 2+ years of sales or customer service experience with a strong track record of achieving goals and objectives
Experience Minimum 3-5 years’ experience in B2B Sales and managing business relationship with decision makers
Knowledge of CRM software and the understanding of how to manage a pipeline
Proficient in Microsoft Office, Power Point, and Outlook
Experience and/or a basic understanding of the Oil and Gas or related industry
Effective communication skills and ability to interact effectively and professionally with others
Demonstrated ability to communicate, engage and influence people at all levels (including C-level)
Is creative and innovative in finding the right solutions and has a proactive and entrepreneurial mind set.
Compensation Uncapped Commission
Paid Monthly
$40k+ annual potential
Car Allowance
TRAVEL AND HOURS This position is full-time, remote, based out of Irving TX but residing in its assigned region.
Approximately 75% travel may be required with this position to effectively meet area goals
EEO STATEMENT
It is the policy of Pinnacle to provide equal employment opportunities to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, military status, or any other characteristic prohibited by state or federal law.