SaaS Operations Associate

San Mateo, CA, United States

SaaS Operations Associate

What We Need

Corpay is looking to hire a SaaS Operations Associate within our Accrualify division. This position falls under our Corpay Complete line of business and is located in San Mateo, CA. In this role, you will be expected to work across all product lines that Corpay Complete provides; System Implementations, Product Development, QA, Customer Success, Sales & Marketing & internal operations including revenue. This position requires a basic understanding of accounting principles and a strong operational background gained through a 4-year bachelor's degree in finance, accounting, or related business field, from a nationally accredited educational institution. In an environment of reduced supervision, the experienced associate exercises independent discretion and judgment in applying data manipulation, business processes and procedures, establishment of work programs, and preparing summaries of information. The experienced associate will be involved in a number of special projects that will be pervasive and provide opportunities to grow within our organization and work in areas not traditionally available. You will report directly to the General Manager and regularly collaborate with multiple teams and departments.

How We Work

As a SaaS Operations Associate, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

Assigned workspace in San Mateo, CA, and home office set up

Company-issued equipment

Formal, hands-on training

Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

Conducting operational projects including, prod dev, QA, data analytics, and project scoping with Corpay's key clients

Supporting Senior Managers with technical advice and analytical projects

Participating in diligence and implementation work in serving our clients

Formulating responses to our clients on product or technical issues and general inquiries

Producing monthly reports for internal users

Using and developing communication skills to communicate project findings, conclusions, and recommendations with peers and clients

Participating in meetings to review and present analytical approaches and interpret results

Applying logic and Corpay Complete methodologies to provide recommendations to clients and internal stakeholders

Assisting corporate finance and accounting entries related to the pay process

Advising on establishing or improving internal controls to ensure proper internal compliance

Researching and citing regulations related to accounting AP and industry trends

Becoming an expert in the Corpay Complete system and QA product releases

Leading the analysis for and production of monthly/quarterly/annual transactional volume reports for communication with clients and billing purposes

Participating in the deployment and customization of the Corpay Complete platform

Participating in the monthly/quarterly forecast process

Performing a key role in the overall growth, recruiting, and success of Corpay

Product Development - Communicating business requirements to engineers on system requirements

Training - Helping establish customer training and Corpay Complete university

QA - Become the subject matter expert

Qualifications & Skills

Strong analytical and independent problem-solving skills are required to evaluate gaps in data, efficiencies, customer pain points, and the best way to QA the Corpay Complete system

Effective written and verbal communication skills are necessary to present relevant information to management and senior client representatives

Strong personal computer skills (Excel, Word, and PowerPoint) are required to perform analyses and communicate information to various constituents

Knowledge of accounting, financial reporting, and financial analysis usually acquired through related work experience in increasingly complex roles is required

Strong interpersonal and partnering skills to develop working relationships with partners across operating business and support functions

Ability to drive change and improve processes

Self-motivator and ambition are highly desirable

Strong data manipulation skills - SQL, Datagrip, Access

Systems knowledge

B.S. in Business Administration, Economics, Accounting, or Finance

1-2 + years of professional experience with progressive duties

Moderate to advanced Excel skills and SQL

Quantitative skills and general problem-solving skills for business problems

Strong interpersonal and teamwork skills

Good communication skills (written and verbal)

Ability to learn quickly and resourcefully

High degree of motivation, flexibility, and creativity

Genuine desire to work hard and progress rapidly in the startup/ software/ service profession

Positive attitude and a strong willingness to learn from mentors and peers

Ability to travel (typically ~5% or less but may be higher depending on assignments)

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire

Automatic enrollment into our 401k plan (subject to eligibility requirements)

Virtual fitness classes offered company-wide

Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time

Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)

Philanthropic support with both local and national organizations

Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

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Other details

Job Family Project Management

Pay Type Salary

Employment Indicator Employee

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