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General Manager

Southlake, TX, United States

Job Description Job Description The General Manager is responsible for overall operational and financial performance, including effective financial management, staffing models, and customer service levels across all departments. He or she is accountable for profitability, asset management, accounting compliance, customer satisfaction, public relations, sales and marketing, human resources, personnel training and development, and developing an annual operating budget. The General Manager ensures the fiscal effectiveness of all areas and provides leadership to accomplish departmental objectives.

The ideal candidate has a Bachelor's degree in Business Administration or a related field and five years of progressively responsible management experience that includes financial analysis (P&L) experience. He or she must have excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer and Microsoft Office skills.

RESPONSIBILITIES

Oversees the management and daily operations across all departments

Ensures stated goals are met

Manages budget and finances

Manages and maintains property, which includes ensuring the building/grounds are kept in a clean and safe condition, that all systems are maintained according to set schedules/procedures, etc.

Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.

Monitors sales and marketing initiatives and activities

Ensures compliance with all applicable federal and state laws and all company policies

Ensures that required documentation is complete and is in compliance with regulations and standards

Performs other duties as assigned

QUALIFICATIONS

Bachelor’s degree in Business Administration or a related field preferred; an equivalent combination of education and experience may be considered

Five years of relevant experience required

Experience in supervising and managing staff

Knowledge of budgeting, forecasting, staffing, and scheduling

P&L experience

Strong leadership and motivational skills

Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

Excellent organization and multi-tasking skills

Strong computer and internet skills, including Microsoft Office suite

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General Manager jobs in Southlake, TX, United States

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