General Manager
Humble, TX, United States
Come work for the fastest-growing cookie company! We are looking for someone who can work in this fast-paced environment delivering top-notch customer service and delicious cookies. Must be willing to work nights, weekends, and overtime when necessary to keep the store running smoothly. Must have 2+ years of general manager experience. Responsibilities include overseeing all day-to-day operations of the store, hiring, scheduling, ordering, maintaining inventory, managing staff, and customers, and keeping the store clean and equipment running.
Skills:
Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
Business Management education or relevant field
Responsibilities:
Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Scheduling and Ordering
Continually training employees- striving for 100% quality, cleanliness and customer service
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Additional store manager duties as needed
Qualifications:
Associates Degree or higher (Required)
Day Shift (Preferred)
Night Shift (Preferred)
Driver's License (Preferred)
Food Handler Certification (Required)
Benefits:
Tips
50% off all Product
Sundays Off
Performance Bonuses
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