Automotive Store Advisor Location: FL-ORLANDO-32837 Post Date: 08-10-23
Firestone, CO, United States
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing years of automotive repair experience. The Midas Store Advisor is responsible for business operations and store performance (safety, efficiencies). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Advisor owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned Advisor, Manager with an entrepreneurial spirit who will assume responsibility for operations. Three years of experience in the automotive repair business, (Midas, Firestone, Tire Kingdom, Tuffy....), and exceptional interpersonal skills. Responsibilities As a Midas Store Advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Responsible for any inventory losses
Overall cleanliness and organization of the facility, including environmental compliance
Updating and submitting daily sales reports to Corporate
Qualifications
A minimum of 2 years of store or service manager experience (Midas, Firestone, Tire Kingdom, Tuffy....)
General automotive knowledge
Excellent customer service disposition
Good communication skills
Strong POS computer and Internet skills
Leadership ability
Team building skills
Valid driver’s license
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