Mobility Cloud Technical BA
Houston, TX, United States
Day to Day Responsibilities/typical day look like:
Will be supporting the business loyalty mobile application c
Review the support tickets (issue logs) coming in and do data analysis
Day to Day Responsibilities/typical day look like:
Will be supporting the business loyalty mobile application - recently deployed new application into production and now need help monitoring usage and support issues as released
Review the support tickets (issue logs) coming in and do data analysis Will summarize trends & data and then translate issues into business terminology for the business team to review and get additional budgets etc.
Work closely with the product owner to give feedback back to the 3 rd party vendors who build out the application so that they can get fixes deployed and monitor progress
Will be about 50/50 between the functional (business) and technical (development) teams - will be working cross functionally and need to understand the product flow, teams, and processes and within the application to help identify ways to improve
Will not be doing any budget, team member, or project coordination - have others (SCRUM master, etc.) who handle those items for the team(s)
Will be using JIRA, Azure DevOps (ADO), and ServiceNow for ticketing and management
Required Skills : mobile projects
Basic Qualification :
Additional Skills :
Background Check :Yes
Drug Screen :Yes
Notes :mobile apps experience manger prefers someone in houston, tx that can go onsite 3 days a week you can subvend
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :No
Exclusive to Apex :Yes
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Project Management Office
Master Job Title :Bus. Analyst: Technical
Branch Code :Houston