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ICON plc
Houston, TX, United States
Locations Select Location **Customer Service Rep** In a few seconds you will be taken to our application management system where you can provide your details and apply for this job Limerick Permanent Reference: JR073642 Description At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers an
Job Source: ICON plcArizona Tile
Houston, TX, United States
**Customer Service Rep** **Job Description** Assist retail customers and contractors, both in person and over the phone, to meet their needs. You will be responsible for using design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives. You will also work with customers
Job Source: Arizona TileResourceMFG
Houston, TX, United States
summary Customer Service Representative 1st shift, Part Time position in Bay City, MI Monday through Friday 8am to 12pm. $18 an hour Customer in Bay City Mi is looking for a Part time Customer Service Representative. What you'll do on a typical day: Assist customers and business partners via telephone and email Handle customer complaints in a calm,
Job Source: ResourceMFGGolden Bank NA
Houston
Job Description Job Description JOB PURPOSE Customer Service Representative is responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and excepti
Job Source: Golden Bank NAMcLane Company
Houston, TX, United States
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: Generous benefits available
Job Source: McLane CompanyTexas Quality Plumbing
Houston, TX, United States
Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX . This position earns a competitive wage along with excellent benefits. We are local industry leaders in this essential trade and believe that hard work can also be fun . In addition
Job Source: Texas Quality PlumbingPratt Industries
Houston, TX, United States
**Customer Service Rep** CAROUSEL_PARAGRAPH * Houston, Texas * Customer Service * 5000828540500 Pratt - Converting Div Houston ** Share Job** ** Job Description** POSITION TITLE: CUSTOMER SERVICE REPRESENTATIVE SUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer order
Job Source: Pratt IndustriesCallapg
Houston, TX, United States
**Customer Service Rep I** Job titleCustomer Service Rep I LocationHouston, TX 77067 **Customer Service Rep I Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone calls, corresponding with customers
Job Source: CallapgHouston, TX, United States
** Customer Service Rep**
Location: Houston, TX, US, 77015
Category: Compliance Services **Working at Watco**
Watco has a reputation for putting people first. In fact, our company was named to Forbes 2021 list of Americas Best Mid-Size Employers.
Working at Watco means working in the exciting field of transportation and supply chain logistics. Were involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career. Youll find that safety is at the heart of everything we do. We look out for our team members safety and the safety of the people in the communities where we work. In addition to these strengths, we offer competitive pay and industry-leading benefits.
Come to Watco and join a team where youll leave each day knowing youve made a difference.
**Working at Watco**
Watco has a reputation for putting people first. In fact, our company was named to Forbes 2021 list of Americas Best Mid-Size Employers.
Working at Watco means working in the exciting field of transportation and supply chain logistics. Were involved in domestic and international operations that are expanding all the time. Working at Watco also means a supportive, collaborative environment where you can learn and build a career. Youll find that safety is at the heart of everything we do. We look out for our team members safety and the safety of the people in the communities where we work. In addition to these strengths, we offer competitive pay and industry-leading benefits.
Come to Watco and join a team where you'll leave each day knowing you've made a difference.
**Customer Service Representative**
* Input data from inbound documentation into GPIT TOS(s).
* Input Customer releases for outbound shipment into GPIT TOS(s)
* Generate spreadsheet reports, if needed
* Maintain communication with internal team members (Customer Service)
* Must have strong organizational and communication skills
* Must be able to work under pressure to meet deadlines
* Ability to adjust to change and work with a team
* Enters customer and account data by inputting alphabetic and numeric information in Microsoft Office systems and GPIT TOS(s)
* Maintains data entry requirements by following Customer Service process and procedures
* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data
* Additional responsibilities, as required.
Customer Service Representatives will be held accountable for the following.
**Measures of Effectiveness & Performance (Consistency, accuracy, completeness, & timeliness)**
**Definitions:**
**Consistency:** All data across Datex/CommTrac/Traffic Report/files/work orders is the same no contradictions
**Accuracy:** All data within DATEX/CommTrac corresponds to reality
**Completeness:** All available data for each Customer is in DATEX/CommTrac
**Timeliness:** All data entries represent a reality within the allowed period
**Watco Greensport Data Entry MOEs/MOPs**
- Data across all systems is reviewed for consistency the same information
- Consistently performs Data Entry tasks with an error rate equal to or less than 5%.
- Consistently performs routine Data Entry tasks within 12 working hours of receipt, performs urgent Data Entry tasks within 1 working hour.
- Must remain available to CSR team during all normal business hours, except when on approved absence or vacation.
- Improve Customer Satisfaction through consistent, timely, and accurate Data Entry.
- Proven ability to complete all Data Entry tasks without supervision.
26193
**Nearest Major Market:** Houston
Email Alert for Customer Service Rep jobs in Houston, TX, United States
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