Engineer, Software

Hartford, CT, United States

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function

Verint's Engineer, Software contributes to the design, development, and implementation of services on the Cloud Platform. The role utilizes proficiency and skills to work on projects. The engineer possesses experience with commonly used programming and design concepts, practices, and procedures and relies on pre-established guidelines to perform the functions of the position under minimal supervision. In addition, the role utilizes current experience and judgment to plan and accomplish goals.

Principal Duties and Essential Responsibilities

Deliver enhancements to existing Enterprise Products

Provision, configure and maintain Cloud infrastructure defined as code

Monitor cloud services and troubleshoot problems across a wide array of cloud services and functional areas

Employ Continuous Integration/Continuous Delivery (CI/CD) methodology to enable automation in building, testing, and deployment of applications

Participate in sprint meetings and design reviews

Ability to adapt to new technologies and learn quickly

Write specifications and documentation for feature requirements in a process-oriented fashion

Participates in project planning meetings to share their knowledge of system options, risk, impact, and costs vs. benefits

Perform routine application maintenance to ensure the production environment runs smoothly. Develops maintenance requirements and procedures

Host code review sessions with junior members of the team

Provide peer advisement to other Engineers, through code/design reviews and peer-programming efforts

Provide effective communication with geographically distributed team members

Escalate urgent issues to management

Minimum Requirements

Bachelor’s degree in Computer Science, Engineering or other related technical filed or equivalent experience

3 years software development experience specifically OOP (Object Oriented programming)

Terraform

Jenkins

Python and writing AWS lambda functions, preferably with Python

EC2, DynamoDB, RDS, Route53, Lambda, Security Groups, ALBs, NLBs, IAM, Systems Manager & CloudWatch

Source control tools (Git, Jira, Bitbucket)

3 years experience in a DevOps role utilizing AWS / Azure / GCP cloud

1 year experience with databases such as MySQL and or Microsoft SQL Server

1 year experience with the following or similar technologies:

Ability to work both independently as well as in a dynamic, distributed team environment

Ability to adhere to strict delivery schedules and successfully manage multiple projects simultaneously

Strong analytical and problem-solving skills with exceptional attention to detail

Strong time management, written and verbal communication skills

Preferred Requirements

Knowledge of various Software Development Methodologies (particularly Agile) and experience in all stages of the software development lifecycle

Strong understanding of how to secure AWS environments and meet compliance requirements

Experience with Java

Experience with Typescript and NodeJS

Solid foundation of networking and Linux administration

Experience with Docker

#LI-KD1

MIN: $72K

MAX: $118K

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

For US Applicants

_2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)_