Sr. Application Analyst/Sr.BI Analyst

Fremont, CA, United States

Hi Professionals,

Hope you are doing good

This is Sangeetha from Info Way Solutions, LLC We have job opening for Sr. Application Analyst/Sr.BI Analyst and the detailed Job description is given below:

Kindly check the JD and share your views

Role: Sr. Application Analyst/Sr.BI Analyst

Location: Sunnyvale, CA (Onsite)

Required Skills: Essential job functions may include, but not limited to:

• Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA).

• Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues.

• Designs, documents, develops, codes, tests, and debugs applications and interfaces.

• Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems.

• Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems.

• Ensures systems and applications, including the Client's Internet and Intranet, are patched and kept current on all security patches and upgrades.

• Conducts design sessions and develops design documents.

• Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility.

• Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity.

• Develops technical system documentation, training materials, and provides training to users and support staff.

• Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings.

• Assists in the development and operations of the IT Strategic Plan (ITSP).

• Provides input and recommendations on new technology and solicits technical specifications.

• Communicates clearly and concisely, both verbally and in writing.

• Assists in the creation of operational procedure manuals.

• Provides guidance to team members.

• Acts as a liaison between the various divisions within the department along with the client departments.

• Provides subject-matter expertise on complex technical issues.

Knowledge Skills & Abilities:

• Principles and practices of excellent customer service.

• Extensive knowledge and experience of Report writing with Crystal Report and Microsoft SQL Server Reporting Services

• Principles and practices of ITSM (IT Service Management) systems to include Incident; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs.

• Developments and trends of application and reporting solutions.

• Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK).

• Database design and basic administration of database platforms like Microsoft SQL Server and Oracle.

• RDBMS programming including stored procedures and user functions

• Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology.

• Microsoft Office, Microsoft Project and Microsoft Visio.

• Team formation and execution; how to motivate teams.

• Cost-benefit analyses to recommend the most effective solution.

• Provide excellent customer service.

• Communicate effectively, orally and in writing.

• Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications.

• Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs.

• Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines.

• Prepare clear and concise written reports and technical documentation.

• Respond promptly and effectively to requests for service, including cybersecurity incidents.

• Develop complex reports using business intelligence tools; convert data into information.

• Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the Client's operations.

• Perform cost/benefit analysis for applications, reports, systems enhancement or replacement.

• Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public.

• Demonstrate initiative and exercise good judgment in the performance of duties.

• Work independently and as a team member; recognize and set priorities and meet deadlines.

• Work with vendors, ensuring the priorities of the Client are met.

• Serve as a client liaison to identify and define project requirements, scope and objectives.

• Provide guidance and direction to team members.

• Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis.

• Provide services in different geographical locations throughout the Client as requested by users or needed.

Desired Skills:

• Previous experience working in a public agency.

• Certifications in current programming or scripting languages.

Thanks & Regards

Sangeetha| Infowaygroup.com | US IT Recruiter,

[email protected]

Cell:(925)241-4886

https://www.linkedin.com/in/sangeetha-kannan-291636206/

Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA -9453