Vlocity Production Support
Dallas, TX, United States
Job Description:
Vlocity Production Support - Dallas, TX - Hybrid
Primary / Mandatory skills:
• Overall Experience: 4+ years' experience in Production Support / Operations for Mission Critical, high performance salesforce.com applications and Mulesoft integrations.
• Experience in Monitoring product for all defined KPIs to ensure best-in-class customer experience.
• Experience working in modern cloud ecosystems, such as Azure, AWS or GCP
• Experience with CICD process using GIT, Jenkins / Copado or similar tools for deployment of Apex Code, Salesforce configurations and Mulesoft APIs.
• Experience on APEX, SOQL, SOSL
• Familiarity with Visual Studio Code, Creating Scratch Orgs etc.
• Experience in managing Linux / Unix / Windows environments / clusters.
• Excellent written and verbal English communication skills to work in a Global team.
Secondary / Desired skills:
• Agile, Lean Agile and/or Scaled Agile methodologies.
• Previous experience working in a SCRUM or agile environment.
Education Qualification: Bachelor's/ master's degree in computer science or related field
Certifications (if any specific): Any Certification related to Primary / Mandatory Skills
• Salesforce Certified Administrator certification
• Sales Cloud, Service Cloud certifications
• Certified Platform Developer certification will be an added advantage