Director of IT Operations

Dallas, TX, United States

Director of IT Operations

If you are looking for opportunities to grow in your career and are passionate about using data & insights to innovate the future of digital commerce, we would love to talk with you about joining Momentum.

We are a dynamic collection of companies and offer shared services, processes, and best practices that enable, accelerate, and empower the organization. We believe that a growth-focused work environment fostering a culture of belonging, inclusion, and diversity will empower our team members to thrive both personally and professionally. Living out our values is not just a goal; it's a daily practice!

Join us in this full-time role, based in our Dallas Office at the Link: 2601 Olive Street, Dallas, TX. Be part of a vibrant community where amazing people, data & insights, and perpetual innovation converge to shape the future of digital commerce!

As a Director of IT Operations Manager at Momentum, you'll lead the charge in managing and optimizing our network and infrastructure. Your expertise will ensure stability, availability and high performance of IT systems across Momentum companies. Your role would be instrumental in steering the technological ship of Momentum, ensuring secure, robust network connectivity for us and our partners. Ready to join our team? Join us.

A Day in The Life of this Role at Momentum

As an Director of IT Operations on our Information Technology team at Momentum, your days will be dynamic and filled with opportunities to contribute to our mission. Here's a glimpse into what your typical day might look like:

Start your day by meticulously reviewing the latest network, infrastructure, and security updates and alerts.

Provide direct leadership to one or more IT Ops team members, including coaching, performance management, and professional development support, to ensure effective execution of responsibilities and team growth.

Lead collaborative with cross-functional teams to analyze network and infrastructure performance reports and identify opportunities for improvement and innovation.

Join a strategic meeting to share bold ideas, align on ambitious goals, and contribute to the overall strategy of the IT team.

Engage with your colleagues, leveraging diverse perspectives to drive creative and secure IT solutions.

Implement comprehensive network and infrastructure strategies, utilizing your skills to execute tasks efficiently and secure our IT systems against emerging threats.

Work closely with our partners at Momentum companies, providing them with the robust network support needed to deliver best-in-class solutions for our customers.

Dedicate time to staying updated on cutting-edge industry trends, emerging technologies, and evolving best practices in IT operations, infrastructure, and security.

Attend meetings and/or sessions to further your professional growth and deepen your understanding of each business and its dynamics across all portfolio companies. Propose process improvements or iterations, considering the unique nuances and needs of each company.

Plan for upcoming projects, collaborating with your team to strategize and align on future IT initiatives involving network and infrastructure development, and cyber security enhancements.

Qualifications:

We’re looking for someone who:

Holds a bachelor’s degree ideally in Computer Science, Business Administration, or a related field.

Demonstrates a proven track record of success in strategic planning, operational execution, and security management within IT operations.

Has a demonstrated history of finding innovative solutions to network and infrastructure challenges by leveraging creativity, data-driven decision-making, and critical thinking.

Demonstrates strong analytical and problem-solving skills, crucial in managing complex systems and solving network and security issues.

Has the ability to build relationships and work effectively with diverse stakeholders, from executives to IT professionals across Momentum companies.

Displays empathy, flexibility, and a collaborative approach, being a team player and understanding the IT needs of various stakeholders.

Excels in communication and interpersonal skills, vital for coordinating between multiple teams and conveying technical issues and solutions clearly.

Demonstrates a strong understanding of IT budget planning and financial principles related to IT operations and infrastructure management.

Shows proficiency in technical skills, including network diagnostics tools, platforms like AWS or Azure, and security software.

Has a demonstrated history of leadership and initiative, stepping up to address issues proactively and making strategic decisions.

Is passionate for building robust and secure IT systems that play a crucial role in business success and making a positive impact.

Demonstrates focus, attention to detail, and the ability to concentrate on highly sensitive tasks in network management and security where accuracy is critical..

Can handle multiple priorities and work in a fast-paced environment, navigating ambiguity and remaining agile.

When considering experience for this role, we typically find a great fit with candidates who have a minimum of 8+ years of relevant experience in the specified field. Additionally, experience in a holding company and/or in a start-up environment is a definite plus.

Company Overview

Momentum is a global innovation leader building a respected collection of independent technology and solutions providers that power digital commerce through amazing people, data and insights, and perpetual innovation. It invests in scaling and incubating modern, values-driven, people-first companies that partner with Fortune 500 brands throughout the entire customer lifecycle. Managing over $4B annually in direct media spend and 1,400+ global employees, Momentum’s portfolio includes PMG, Koddi, Further, Momentum Commerce, and Shipyard. For more information, please visit www.momentum.com .

Commitment to Diversity and Inclusion at Momentum

At Momentum, our commitment to change for the better is reflected in our dedication to fostering a culture of belonging, inclusion, and diversity. We recognize diversity and inclusion as key components of our company's success and growth. Recognizing the ongoing journey ahead, we are determined to make lasting impacts through the collective efforts of our Leadership team, People & Culture team, and every employee.

Momentum is an equal opportunity employer, considering all qualified applicants regardless of characteristics protected by law. These include, but are not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, color, ancestry, and Veteran status. We actively seek qualified applicants from diverse backgrounds, with no consideration of criminal histories, in alignment with applicable legal requirements.

Should a reasonable accommodation be necessary for the application process and beyond, we are eager to review and provide reasonable accommodations as needed, in compliance with applicable laws.

Total Rewards

At Momentum, we prioritize the well-being of the whole individual. We are committed to supporting our people in every moment that matters on their journey with us! We are pleased to offer a comprehensive total rewards package designed to provide protection, peace of mind, and a focus on overall well-being while helping our people plan for the future.

The base salary range for this position may vary based on location. Actual compensation will be determined by role, level, and location, considering additional factors such as job-related skills, experience, and relevant education or training. For roles eligible for remote work, the base salary is tailored to the designated work location. In addition to the base salary, candidates may be eligible to receive a discretionary annual bonus, determined based on both the company's business performance and individual contributions. The People & Culture team will provide specific details during the hiring process.

We take pride in offering a comprehensive benefits package for our full-time employees, encompassing healthcare benefits, a 401(k) plan with an employer match, short-term and long-term disability coverage, life insurance, paid time off, parental leave, and various paid holidays, among other perks.

Our workplace offers opportunities for involvement in a wide range of challenging and impactful projects, across diverse industries and business models, fostering career advancement and development within our growing organization. The culture is highly collaborative and supportive, contributing to a fulfilling professional journey.

Note on Confidentiality

Any personal data collected during the application process will be treated with the utmost confidentiality and privacy.

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