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R1 RCM
Jacksonville, FL, United States
Location: St. Vincent's Riverside Shift: Monday- Saturday 4:30 am to 5:00 pm As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information
Job Source: R1 RCMCatalis
Jacksonville, FL, United States
Who we Are: Catalis is North America's leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions. Catalis has enpowered public servants across the US and Canada to modernize and engage cit
Job Source: CatalisCircle K Stores, Inc.
Callahan, FL, United States
Store 2726109: 540251 US Hwy 1, Callahan, Florida 32011 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service
Job Source: Circle K Stores, Inc.HALO Precision Diagnostics
Jacksonville
Job Description Job Description Saving Lives with Early Detection We are looking for empathetic listeners who are enthusiastic, helpful, supportive and demonstrate an eagerness to improve the lives and health of others. Every patient interaction is unique, and therefore requires your attention to detail and focus. It's important that you have e
Job Source: HALO Precision DiagnosticsWellington Hawkins - State Farm Agency
Jacksonville
Job Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable c
Job Source: Wellington Hawkins - State Farm AgencyCVS Health
Jacksonville, FL, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthNader's Pest Raiders
Jacksonville
Job Description Job Description Customer Service Representative Nader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative rep
Job Source: Nader's Pest RaidersDynamic Office & Accounting Solutions
Jacksonville
Job Description Job Description Customer Service Representative | Texas (Various Locations) | $17-19/hr Full-Time, Temp-to-Hire Are you a people-oriented individual with excellent communication skills? Are you passionate about providing exceptional customer experiences? We are currently seeking enthusiastic Customer Service Representatives to jo
Job Source: Dynamic Office & Accounting SolutionsJacksonville, FL, United States
The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives.
Communicates clearly, through direct conversations with the customer, and conveys needed information in a way the customer can understand, while showing empathy for customers situation.
Resolves escalated situations in a friendly, courteous manner.
Always pleasant and friendly. Can nurture strong, long-term relationships with any customer or branch representative.
Ability to multitask using various applications to perform assigned tasks, including processing, logging, and routing claim documents, mail, and claim letters between customer calls.
Display a consistently positive, professional, and cooperative tone with customer, contacts, and co-workers.
Communicate with other departments and external administrators via email/telephone/fax, to inquire about claim status or documents pending review.
Works as a team with co-workers, paying close attention to detail and resolving issues in the best interest of the customer, store representative and the company.
Remain flexible to work various shifts and be willing to learn all lines of business within the department and occasionally assist other units within the company.
Establish claims by inputting data from claim documents received from various queues.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications High School Diploma or equivalency required
1+ years of customer service experience required
Call center environment experience preferred
Experience using 1-2 systems/programs simultaneously.
Bi-Lingual in Spanish/French a plus.
Excellent interpersonal and customer service skills.
Ability to thrive in a fast-paced, rapidly changing, high volume work environment.
Clear verbal and written communication skills.
Basic to moderate skills in Word, Excel, and Outlook and other Microsoft Applications.
Problem solving skills.
Ability to multitask using various applications and channels of communication.
Additional Information
Full benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.
Customer Service Representative jobs in Jacksonville, FL, United States
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