Executive Communications Senior Specialist

New Orleans, LA, United States

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job is responsible for the conceptualization, research, development, and execution of internal and external communications for the Ochsner Health Chief Executive Officer. This is a strategic role responsible for using persuasive and engaging internal and external communications to build Ochsner's brand equity, reputation, culture and position among employees, patients, and regional and national communities. Drafts briefings, remarks, talking points, motivational messaging, video scripts, correspondence, social media, board messages and slide presentations and supports the CEO at on site events and engagements. This position is an in-person role.

Works closely with senior leadership of Enterprise Communications, the Office of Strategy Management, and key stakeholder to capture and refine executive voice, key messages and original, strategic content for the CEO remaining consistent across internal and external platforms and audiences. Works collaboratively to develop themes content while achieving focused goals and targets that support Ochsner's strategic plan.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - Bachelors degree in Corporate Communications, Public Relations, Journalism, English, Marketing, Business, or related field.

Preferred - Masters degree in Communications, Business, Healthcare Administration, or related field.

Work Experience

Required - 5 - 7 years' experience in communications writing and strategy within a large, geographically dispersed healthcare system, government agency, national brand, or agency setting.

Digital communications experience, including working in content management systems, intranets, social media, and mobile apps.

Knowledge Skills and Abilities (KSAs)

Ability to interact comfortably and confidently with senior executives and key leaders.

Exceptional level of detail, fact checking, and due diligence applied to all research, content, materials, and statistics.

Exceptional, proven talents in written and oral communication including research, interviewing, editorial topic development, strategy development, communications plan development, speech writing, copyediting, and proofreading high-level, public, confidential, and sensitive communications documents.

Established track record writing for high-profile organizational leaders and successfully positioning and developing a unique voice for these leaders in verbal and written communications.

Strong collaborator, confident advocate, team player and strategic advisor that can easily pivot and adapt to constantly changing scenarios.

Computer literacy including all Microsoft Office applications including Word, Teams, Excel, and PowerPoint with experience in advanced PowerPoint design.

Strong ability to build relationships from staff members to senior leadership through a culture of trust, transparency, and empowerment.

Strong interpersonal skills and emotional intelligence with the ability to navigate conflict toward solutions while being resilient to challenges and setbacks.

Demonstrated initiative, strong attention to detail, strong project management and organizational skills, and advanced ability to analyze information and make recommendations.

Job Duties

Produces effective, authentic, relevant, influential, and well-researched content in the CEO's voice for a wide range of formats, events, and audiences. Creates briefing documents for major speaking engagements and visit days to assist the planning and drafting process.

Collaborates with the Enterprise Communications team, Office of Strategy Management, and others to develop themes and content.

Provides research, writing and/or editing for regular CEO system internal messages, video scripts, op-ed pieces, strategic correspondence, and additional writing projects as needed.

Assist in staffing key events, supports back of the house production, works with the Enterprise Communications and social media teams to advance the CEO's internal and external media profile, and more.

Remains current in the latest trends in executive communications and monitors content by other leaders in healthcare, B2B and B2C industries, politics, and policy. Identifies effective techniques and narratives and applies models to system executive communications.

Optimizes results through the delivery and measurement of consistent messaging across multiple platforms and tactics.

Performs other duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Washington, New York, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement , as well as the pay transparency policy for more information.

Affirmative Action Policy Statement