Site Reliability Engineer_

San Jose

**Application window is expected to close on July 8th, 2024**

Who We Are

Cisco Spaces is an industry leading indoor location as a service solution to gain insights into the behavior of end user devices and network- connected objects in any place with wireless connectivity, allowing customers to make informed business decisions, optimize operations, and improve experiences. Cisco Spaces brings together multiple location-based services capabilities in a unified platform and is architected as a zero touch SaaS Cloud product.

Who You'll Work With

You will closely work with TechOps team in Bangalore, Cisco Spaces Dev team and QA teams (both Bangalore and SJC).

Who You Are

As a Site Reliability Engineer (SRE), you are a crucial member of the operations and engineering teams, responsible for ensuring the reliability, availability, and performance of our services. You have a deep understanding of both software engineering and system administration, enabling you to bridge the gap between development and operations. Your expertise lies in designing, building, and maintaining scalable and fault-tolerant systems, as well as automating repetitive tasks to improve efficiency and reduce human error.

What You’ll Do

You will use an array of tools and integrations to deliver suite of foundational services pivotal to Cisco's essential business functions through GitOps. We are looking for an engineer who is proficient in DevOps and GitOps to helm a flexible and adaptable team of multi-skilled engineers responsible for maintaining Cisco Spaces FedRAMP environment. You will be responsible for operating, maintaining and improving all aspects of the FedRAMP Cloud and acting as point of contact for the Bangalore TechOps team. The FedRAMP standards adhere to NIST 800-53 control policies and procedures, with regular self- and external audits to verify compliance.

Ready to be a part of on-call team on rotational basis for maximum coverage.

Minimum Qualifications:

* Bachelor's degree (or above) in engineering/computer science with an overall work experience of 4 - 8 years.

* Extensive experience in container orchestration tools such as AWS ECS and Kubernetes

* Hands on experience with automation tools such as Terraform, Ansible, Git, Jenkins, GitLab and Monitoring tools like Datadog, CloudWatch, Grafana, Prometheus, PagerDuty.

* Deep understanding of public cloud environment - AWS Cloud as well as Cloud Security and Compliance

* Hands-on exposure to automation with proficiency in at least one programming/scripting language like Bash, Python.

Preferred Qualifications:

* Good working knowledge of http/https and configuring load balancing specifically AWS ELB HAProxy, domain and SSL certificate management.

* Possess a deep understanding of Linux OS internals such as kernel modules, file systems, and network stack to optimize system performance and troubleshoot complex issues.

* Exposure to streaming solutions such as Kafka (AWS MSK)

* Experience in databases like GraphDB, Postgres, Cassandra and InfluxDB

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

**Application window is expected to close on July 8th, 2024**

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.