Field Service Engineer
Huntersville, NC, United States
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.
We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America , we invite you to apply today !
We are currently searching for a motivated Field Service Engineer. The Engineer will provide FANUC America customers with on‑site repair, troubleshooting, programming or maintenance services for FANUC robots and related system peripheral equipment. The Engineer will work at one of our service centers or remote home office to coordinate activities and provide hotline phone support in between scheduled service calls. The Engineer must be able to travel to a customer site when scheduled or at a moment’s notice to perform troubleshooting and repair functions on our robots and provide a service report at completion.
Primary responsibilities will include:
Troubleshoot, repair, and maintain FANUC Robots and controllers, electrical control devices, and peripheral equipment.
Discuss, diagnose, document, and repair robot operational and process problems as reported by the customer or internal service hotline.
Provide daily reports to the Service Supervisor to update status and availability.
Complete and provide a Field Service report for each assignment to the customer and FANUC Headquarters.
Willingness to travel on a scheduled or moment’s notice, on average 3-4 nights weekly to customer sites.
Ideal candidate will have the following experience, skills, and education:
High School diploma or GED required.
Associate degree in a related technical field, or equivalent technical education, or relevant experience preferred.
Minimum of three years of experience working in robotics, automation, or manufacturing environment.
Ability to obtain a valid driver’s license.
Mechanical, electrical, and pneumatic troubleshooting experience.
Ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation.
Knowledge of FANUC robots, controllers, and peripheral equipment preferred.
Experience with FANUC application software and programming preferred.
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Generous Holiday & Vacation Program
Sponsorship is not provided for this position.
FANUC America Corporation is an equal opportunity employer that proudly extends opportunities to qualified individuals including disabled persons and veterans without regard to any legally protected status or characteristic.
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