Project Manager

San Francisco, CA, United States

Location: This is a hybrid position-- candidates must be within commutable distance to Brilliant Corners Los Angeles or San Francisco offices.

Salary: $75,000- $87,000 per year, exempt

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices throughout California, currently have almost 400 staff members, and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

Position Summary

Project Manager is responsible for the successful planning, execution and completion of various projects critical to our individual business lines and organization-wide operations. They will be responsible for project leadership within the Data and Technology Department, including but not limited to, internal software deployments and integrations, software and database enhancements, process automation, and application development. To be successful in this position, candidates will bring project management experience, meticulous organization and attention to detail, and polished, proactive, and persuasive communication skills. Preferred candidates will be entrepreneurial, self-starters who problem solve with creativity and curiosity.

Position Responsibilities

Simultaneously manage multiple projects typically ranging from 1-8 months in duration, some or all of which may be high visibility within and outside of the organization

Collaborate with business units to understand processes, pain points, and goals to generate project requirements that align with business needs

Create and maintain clear project management tools, documentation, and protocols

Oversee and coordinate the work of contracted professional services providers, such as application developers and SaaS providers

Define project scope and timeline in collaboration with project stakeholders and Product Manager

Maintain updated project plans for all current assignments

Consistently and comprehensively communicate with project stakeholders to ensure shared understanding of critical dates, deliverables, and project progress

Actively manage and clearly communicate expectations of deliverables and timeline

Proactively manage and escalate risks throughout the project lifecycle

Maintain process and documentation for tracking and approving changes to project scope, deliverables, and/or timeline

Facilitate project meetings or working groups as needed, including but not limited to kick-off meetings, check-ins, milestone meetings, and brainstorm sessions.

Other duties as assigned

Professional Experience

Two or more years of experience in a project management role

Experience with Salesforce and Power BI

Non-profit human services experience

PMI or comparable certification

Knowledge, Skills, and Abilities

Excellent project management fundamentals, with a track record of successfully executing high-visibility projects on time and on budget

Practical experience with Waterfall and Agile project management approaches; PMI certification is desirable, but not required

Meticulous organizational skills and attention to detail

Design thinker who consistently delivers results that delight project stakeholders

Familiarity with cloud-based project management software tools

Experience designing software, UIX, or processes to enhance user experience and align with business needs

Excellent people skills, specifically a capacity for collaboration and interpersonal relationships

Expert problem solving, prioritization, and decision-making capabilities

Skilled juggler, with the ability to manage and meet multiple competing deadlines

Clear and effective communicator both orally and in writing; presentation experience preferred.

Core Competencies

Process Management: Excels at developing and organizing efficient workflows, measuring key aspects, and simplifying complex processes to maximize resource utilization

Functional/Technical Skills: Possesses the functional and technical knowledge and skills to do the job at a high level of accomplishment

Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges

Interpersonal Savvy: Builds trusting relationships, skillfully engages others, and collaborates effectively to drive success

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

Health Care Plan (Medical, Dental, & Vision)

Retirement Plan (With 5% Match)

Life Insurance (Basic, Voluntary and AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Hybrid Work

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