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Chevroletoffremont
Fremont, CA, United States
At California Automotive Retail Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you h
Job Source: ChevroletoffremontDowntowntoyota
Fremont, CA, United States
At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of i
Job Source: DowntowntoyotaPremiernissanoffremont
Fremont, CA, United States
Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford,Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation." P
Job Source: PremiernissanoffremontAutoNation Honda Fremont
Fremont, CA, United States
Overview: At AutoNation, doing whats right by the customer comes standard at 300 locations coast to coast, so its no wonder we have served over 10 million happy customers. As a Service Advisor, youll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills an
Job Source: AutoNation Honda FremontVolvocarswalnutcreek
Walnut Creek, CA, United States
Volvo Cars Walnut Creek isthe leading Volvo dealershipin northern California. Come experience the difference that a family owned and operated dealership has to offer. Benefits 401(k) Retirement Plan 100% paid medical benefit Dental and Vision 5 day work week, Monday through Friday Responsibilities Ensure that customers receive prompt, co
Job Source: VolvocarswalnutcreekCrash Champions
Pleasanton, CA, United States
Job Title, Keywords, Military Job Title or Code Service Advisor | Crash Champions Careers At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision rep
Job Source: Crash ChampionsPremier Subaru of Fremont
Fremont, CA, United States
Job Description Job Description Premier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope
Job Source: Premier Subaru of FremontHendrick Automotive Company
Pleasanton, CA, United States
East Bay BMW Location: 4350 Rosewood Dr, Pleasanton, California 94588 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Res
Job Source: Hendrick Automotive CompanyWalnut Creek, CA, United States
Duties and Responsibilities:
Responsible for understanding and complying with California Labor Code and all wage and hour laws, including but not limited to compensating employees for all hours worked; providing meal, rest, and recovery periods; and maintenance of accurate time records.
Responsible for complying with all state and federal laws, including but not limited to equal employment; pay equity; harassment, discrimination, and retaliation; and reasonable accommodations.
Greets customers and directs them to available technicians.
Consults with Service Technicians regarding necessary repairs and possible alternatives to expensive repairs.
Uses knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
Answers questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Provides customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
Managing and overseeing the Dealership's workflow and schedule.
Calls customers to advise them about service changes or car pick-up times.
Maintains positive customer relationships to ensure repeat business.
Ensures all details on services rendered and costs are related to customers and processes their payments.
Serves as a liaison between with Service Technicians and customers about parts ordering and ensures parts are available when needed.
Knows and practices the guidelines in the Bureau of Automotive Repair's "Write it Right" Manual.
Requirements
Qualifications:
Prior experience in a customer-oriented environment.
Must be capable of working in a fast-paced dynamic environment.
Must be able to pass background check.
Must have good driving record.
Must have Class A (CDL) drivers' license.
Must have basic knowledge of cars and maintenance.
Must be willing to learn and expand knowledge.
Physical Demands:
Must be able to lift, bend over, and stand.
Must be to carry, push, pull 50 lbs.
Working Conditions:
Must be able to work in an outside environment.
Must be able to drive vehicles both small and big.
May have to work in a noisy environment and in inclement weather conditions.
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Service Advisor jobs in Walnut Creek, CA, United States
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