Assistant Nurse Manager

Westfield, MA, United States

**Summary:**

The Assistant Nurse Manager (ANM) works in partnership with the nurse manager to support and lead the daily operations of the units.

The ANM is expected to adhere to system and department compliance policies and any applicable laws and regulations. The ANM is expected to assume accountability and responsibility for translating the philosophy, objectives, policies, and procedures of the medical center/hospital and the nursing service into effective action under the guidance of the Nurse Manager. The AN manager demonstrates BH operating principles and behaviors. Responsibility is centralized within five major areas: Clinical Practice and Quality Outcomes, Human Resource Leadership, Management of the Environment, Financial Growth and Stewardship, and Operational Planning.

**Job Responsibilities:**

**1)** Clinical Practice and Quality Outcomes The Assistant Nurse Manager administers direct nursing care to patients and serves as a clinical resource and role model of clinical excellence for staff. Delivers service promise as evidenced by metrics in all unit practices and programs. Provides leadership collaboratively with the Nurse Manager in proactively developing quality-driven and cost-effective initiatives. Initiates and partners with the Nurse Manager to lead and achieve outcomes in service-based performance improvement efforts

**2)** Human Resource Leadership: The Assistant Nurse Manager in collaboration with the Nurse Manager leads a positive work environment that facilitates the delivery of excellent patient and caregiver experiences. Staff are highly engaged, as evidenced by relevant metrics. Individual and collective practices reflect the Core principles of Magnet. Initiates and manages necessary change, providing support and resources to staff. Seeks opportunities to build working alliances with other professional groups. Creates opportunities for Shared Governance in order to effectively solve problems. In alignment with the Nurse Manager, is responsible for recruiting & hiring; staff development; recognition; retention; establishing performance expectations for success; delivering performance appraisals, and implementing corrective actions.

**3)** Management of the Patient Care Environment: The Assistant Nurse Manager is a leader who is highly visible in the patient care unit and is responsible for the effective management of patient progress and outcomes of care. Leads collaborative efforts with other departments and disciplines to meet patient care needs. Accountable for unit issues in collaboration with the Nurse Manager, including the adequacy of appropriate materials and equipment, until resolution occurs.

**4)** Financial Growth and Stewardship: The Assistant Nurse Manager is accountable for managing within budget in collaboration with the Nurse Manager as evidenced by metrics. Stewards financial resources and promotes growth by developing business plans and budgets for their unit in collaboration with the Nurse Manager per organizational goals and other relevant factors. Establishes expectations with the Nurse Manager and holds accountable staff regarding the delivery of high-quality, affordable care. Responds to budget variances in a proactive, timely manner in partnership with the Nurse Manager

**5)** Operational Planning: The Assistant Nurse Manager, in concert with the Nurse Manager, sets a progressive pace for performance improvement and based on an assessment of internal and external influences, creates and implements plans that have a positive impact on the delivery of patient care and a positive work environment. Makes healthcare operations decisions /problem resolution to facilitate proper and timely patient flow on the unit and effective operations of the unit. Establishes staffing plans that respond to changing needs of the unit.

**6)** Staff education/training, the establishment of a learning environment, in partnership with a nurse Educator and Manager

**7)** Facilitates staffing models necessary to support case volumes and acuity

**8)** Evaluates clinical processes and workflows to ensure efficiency, and facilitate appropriate change

**9)** Responsible for direct nurse supervision on weekends and off shifts, in partnership with the clinical supervisor.

**10)** Evaluate clinical documentation to ensure completion and accuracy.

**Required Work Experience:**

**1)** Minimum of 3-5 years of nursing experience with the most appropriate patient population being served by the care team.

**Preferred Work Experience:**

None listed

**Skills and Competencies:**

Management/Leadership Skills

**You Belong At Baystate**

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

**Education:**

Bachelor of Science: Nursing (Required)

**Certifications:**

Basic Life Support - American Heart Association, Certified Registered Nurse - Other, Registered Nurse - State of Massachusetts

**Equal Employment Opportunity Employer**

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

**Ab** **out Baystate Health**

Baystate Health (BH) is one of New Englands leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

+ Baystate Medical Center in Springfield

+ Baystate Childrens Hospital (located at Baystate Medical Center)

+ Baystate Franklin Medical Center in Greenfield

+ Baystate Wing Hospital in Palmer

+ Baystate Noble Hospital in Westfield