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Compass Group, North America
Atlanta, GA, United States
Eurest + We are hiring immediately for a full time GUEST SERVICES AGENT position. + Location: Blackrock Financial - 725 Ponce De Leon Ave NE Floor 11, Atlanta, GA 30306. Note: online applications accepted only. + Schedule: Full time schedule. Monday through Friday, hours may vary. More details upon interview. + Requirement: Customer service experie
Job Source: Compass Group, North AmericaCompass Group, North America
Atlanta, GA, United States
Eurest + We are hiring immediately for a full time SENIOR GUEST SERVICES AGENT position. + Location: Blackrock - 756 W Peachtree Street NW Atlanta, GA 30308. Note: online applications accepted only. + Schedule: Full time schedule. Monday through Friday, 8:00 am - 3:30 pm. Some nights included. More details upon interview. + Requirement: Event manag
Job Source: Compass Group, North AmericaCompass Group USA
Atlanta, GA, United States
GUEST SERVICES AGENT (PART TIME)Click Here to Apply OnlineJob Description Flik Hospitality Group We are hiring immediately for a part time GUEST SERVICES AGENT position.Location: Atlanta, GA 30308 Note: online applications accepted only.Schedule: Part time schedule. Monday - Friday, 1:00 pm - 5:00 pm. More details upon interview.Requirement: Previo
Job Source: Compass Group USASonesta International Hotels
Atlanta, GA, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsDrury Hotels
morrow, GA, United States
Property Location: 6520 South Lee Street - Morrow, Georgia 30260 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. J
Job Source: Drury HotelsSonesta International Hotels
Atlanta, GA, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsOodle Holdings, LLC
Atlanta, GA, United States
** Guest Services Agent** Location: Atlanta, GA, US Property Name: La Quinta by Wyndham Atlanta Midtown - Buckhead Req Id: 13459 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Atlanta Midtown - Buckhead location in Atlanta , Georgia . **Job Summary** The Guest Service Agent is responsible for
Job Source: Oodle Holdings, LLCDrury Hotels
Atlanta, GA, United States
Pay starting at $12.21 per hour!Property Location: 1270 Virginia Ave - Atlanta, Georgia 30344**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. **WHAT YOU CAN EXPE
Job Source: Drury HotelsAtlanta, GA, United States
Job Description Summary
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.
Job Description
DUTIES AND RESPONSIBILITIES :
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS : High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver's license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Email Alert for Guest Service Agent - Full Time jobs in Atlanta, GA, United States
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