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Anne Arundel Urology
Annapolis
Job Description Job Description Anne Arundel Urology is looking for a professional and experienced Front Desk Associate for our busy clinical offices located in Annapolis, Glen Burnie, Bowie, Odenton and Greenbelt, MD. The ideal candidate will deliver a professional first impression to all visitors. He/she has a basic understanding of administrat
Job Source: Anne Arundel UrologyDoubleTree by Hilton Hotel
Columbia
Job Description Job Description LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting
Job Source: DoubleTree by Hilton HotelLTD Hospitality
Columbia, MD, United States
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportuniti
Job Source: LTD HospitalityAnne Arundel Urology
Annapolis
Job Description Job Description Anne Arundel Urology is looking for a professional and experienced Front Desk Associate for our busy clinical offices located in Annapolis, Glen Burnie, Bowie, Odenton and Greenbelt, MD. The ideal candidate will deliver a professional first impression to all visitors. He/she has a basic understanding of administrat
Job Source: Anne Arundel UrologyInternational Sports Sciences Association
Glen Burnie, MD, United States
Front Desk Associate (FDA) - Job Description & Requirements Overview The Front Desk Associate is the face of the gym and one of our most important positions. The FDA is the first person a member or guest sees when they enter the gym, and the last person they see when they leave. Greeting existing and prospective members quickly and with a smile an
Job Source: International Sports Sciences AssociationDoubleTree by Hilton Hotel
Columbia, MD, United States
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportuniti
Job Source: DoubleTree by Hilton HotelPCRK Group
Crofton, MD, United States
PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Gambrills, MD (Crofton). PCRK Group has full-time and part-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhanceme
Job Source: PCRK GroupMassage Envy
Gambrills, MD, United States
Overview Description PCRK Group is hiring for Part-Time Front Desk Sales Associates . PCRK Group has part-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. W
Job Source: Massage EnvyGlen Burnie, MD, United States
Anne Arundel Urology is looking for a professional and experienced Front Desk Associate for our busy clinical offices located in Annapolis, Glen Burnie, Bowie, Odenton and Greenbelt, MD.
The ideal candidate will deliver a professional first impression to all visitors. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. The primary focus of the Front Desk Associate is to provide exceptional customer service by creating a trusting and positive relationship with patients, colleagues, and our management team. The Front Desk Associate will be responsible for meeting and greeting our patients, checking patients in/out, and ensuring that the flow is managed within the waiting area. The Front Desk Associate will work closely with the patient care team to ensure that each patient is cared for in a timely manner and that wait times are kept to a minimum.
This role requires that you perform routine administrative duties which include, but are not limited to, preparing correspondence, acknowledging patients/visitors, scheduling appointments, answering phones, obtaining signatures, updating information in Electronic Health Records (EHR) systems, mentoring/training new staff, and responding to inquiries and requests.
Essential Functions:
1.) Creates and maintains documentation, collecting and verifying relevant demographic, insurance, and/or financial information.
2.) Professionally and respectfully interacts with patients and colleagues, by telephone, email, EHR portal messages, and/or in person.
3.) Listens, documents, and supports requests to meet individual patient needs - including sharing with relevant team members of the care team.
4.) Facilitates communication of internal and external inquiries, requests, questions, and complaints; with timely follow-up documenting conclusions/outcomes.
6.) Collects, verifies, documents, and maintains information across multiple computer systems.
7.) Supports an environment of diversity, equity, inclusion, and belonging through respect, empathy, professionalism, tact, confidentiality, etiquette, and multi-culturally informed courtesy.
8.) Actively maintains and appropriately applies knowledge of organizational practices, policies, and procedures to ensure high-quality, efficient, and effective completion of responsibilities.
9.) Demonstrate adherence to company policies and expectations and behavioral competencies, both explicit and implicit.
10.) All tasks, projects, and/or duties as assigned and authorized, which are congruent with the role, as determined by Human Resources and Direct Supervisor (or designated delegate).
Skills and Abilities Requirements:
Fluent in English - (bilingual is a plus!)
Customer Service Skills (empathy, kindness, solution-focused problem solving, respect, consideration, etc.)
Organizational / Time Keeping skills
Focus and Attention to Detail
Microsoft Office Suite programs
Telephone and Email Skills
Experience with Allscripts/Veradigm software is a plus!
Experience with Phreesia software is a plus!
Education Requirements: High School Diploma or GED, Required
Associates Degree in Hospitality, Business, Communications or Related Field; Preferred
Minimum Experience: Two years experience in customer service required .
Two years experience in scheduling preferred .
Experience with medical terminology preferred .
Experience with computers required .
Travel Requirements: Front Desk Associates are required to travel between work locations based on departmental and organizational needs. Daily reliable transportation is required.
Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Hours of Work: Full Time, In-Person, Hourly position
Monday through Friday - 40 Hour week with variable shift pattern.
Benefits: 401(k)
AD&D insurance
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid Holidays
Paid time off (PTO)
Retirement plan
Tuition reimbursement
Uniform
Vision insurance
and more!
Front Desk Associate jobs in Glen Burnie, MD, United States
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Please refresh the page and try again.
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