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Burlington Stores
Surprise, AZ, United States
Overview New Store Opening in Surprise, AZ in Spring 2024! If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manag
Job Source: Burlington StoresAscend Learning
Gilbert, AZ, United States
We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovat
Job Source: Ascend LearningBurlington Coat Factory Corporation
Peoria, AZ, United States
LOCATION 7685 W Bell Road Peoria AZ US 85382 Overview If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Cu
Job Source: Burlington Coat Factory CorporationBurlington
Surprise, AZ, United States
LOCATION 13040 N Prasade Parkway Surprise AZ US 85388 Overview New Store Opening in Surprise, AZ in Spring 2024! If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Ser
Job Source: BurlingtonBurlington
Surprise, AZ, United States
LOCATION 13040 N Prasade Parkway Surprise AZ US 85388 Overview New Store Opening in Surprise, AZ in Spring 2024! If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service
Job Source: BurlingtonCircle K Stores, Inc.
Tempe, AZ, United States
Store 2703379: 507 W Broadway Rd, Tempe, Arizona 85282 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Le
Job Source: Circle K Stores, Inc.Avēsis
Phoenix, AZ, United States
Join us for an exciting career with the leading provider of supplemental benefits! O ur Promise Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Co-manage, lead, and drive the development
Job Source: AvēsisOats Overnight
Tempe, AZ, United States
Join a creative and ambitious group of people just trying to make healthy eating accessible to all. Watch our welcome video below: Meet Our Teams Work alongside the friendliest and brightest people! Here are a few: R&D Marketing and Creative E-Commerce Operations Customer Service Support Research and Development If you’ve ever wondered who’s behi
Job Source: Oats OvernightPhoenix, AZ, United States
The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales in centers that are ineffective with that function.
Answers incoming calls and makes determination of required action
Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office
Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources
Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies
Knowledgeable of paperwork and internal reports
Has a thorough understanding of the AS-400 and the CDR
Checks employees' task assignments and status daily
Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP
Daily work on Held Sales in centers assigned to them
Assists in the training of employees
Communicates policy and procedure updates to staff
Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts
Monitors phone procedure compliance
Monitors adherence to break schedule
#CSR
Qualifications
High school diploma or general education degree (GED)
One year related experience and/or training, or equivalent combination of education and experience
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Lead, Customer Service jobs in Phoenix, AZ, United States
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