BOC Specialist 1 - Washington D.C._
Washington
**BOC Specialist 1 - Washington D.C.**
ID **10882**
Location **Washington, DC**
Apply Now (be.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=10882)
**CALL AND SITE COORDINATION:**
+ Works with call center to log and identify problem areas in the building.
+ Assists other trades in the field in the active troubleshooting of systems.
+ Monitors system for alarms, provides reports and performs triage on system reports and performs triage on system messages (Response: 15min/8hr/24hr/week).
**SYSTEM OPERATIONS:**
+ Monitors controlled systems for performance and problems.
+ Backs up application software and checks network integrity of control devices.
+ Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software.
+ Performs function check of all control systems and documents results.
+ Sets up alarms for optimal efficiency and response.
**SERVICE:**
+ Responds to service calls by determining the problem, identifying the cause, and implementing a solution to address the issues.
+ Works with the customer to recommend and develop a maintenance program for their system. Identifies and implements long term service strategies.
**PERFORMANCE QUALITY:**
+ Performs all work in accordance with contract documents and applicable company standards.
+ Performs work to meet the required response times and to facilitate others to meet response times.
+ Develops and maintains procedures and check lists for the execution of service calls, system routine maintenance and commissioning tasks to maintain consistency and completeness of the work.
**COMMUNICATIONS:**
+ Keeps Client/Call center informed of questions, progress, information needs, and discrepancies in system and other issues impacting the operation of the building and comfort of occupants.
+ Initiates follow up action to secure needed responses in a timely manner.
+ Using real time judgement to escalate building issues to the proper entities.
**REQUIREMENTS:**
+ High school diploma with 3-4 years of experience. Vocational school or associate degree in a technical trade preferred.
+ Three years BAS monitoring and DDC controls experience within the building controls industry.
+ Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications.
+ Ability to troubleshoot basic communications wiring, control logic wiring and end devices.
+ Knowledge of building mechanical and electrical equipment functions and use, HVAC systems controls applications and relevant hardware and software products.
+ Knowledge of commonly used networks and network topologies.
+ Ability to work at a computer terminal with mouse and keyboard for extended periods.
+ Ability to work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
+ Good customer communication skills.
+ Clearable US Citizen with ability to obtain & maintain HSPD & Secret, preferred HSPD-12 & Secret Active
**DESIRED SKILLS:**
+ Delta Controls Certification
+ Building Automation Certification
We offer an excellent benefits package including:
+ A competitive salary
+ Medical, dental, vision, life, and disability insurance
+ Paid-time off
+ Tuition reimbursement
+ 401k Retirement Plan
+ Military Reserve pay offset
+ Paid maternity leave
**Pay range:** $ **24.45 - $32.60**
**Abilities:**
+ Exposure to computer screens for an extended period of time.
+ Sitting for extended periods of time.
+ Reach by extending hands or arms in any direction.
+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
+ Listen to and understand information and ideas presented through spoken words and sentences.
+ Communicate information and ideas in speaking so others will understand.
+ Read and understand information and ideas presented in writing.
+ Apply general rules to specific problems to produce answers that make sense.
+ Identify and understand the speech of another person.
**\#INDGray**
Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
**EOE Minorities/Females/Protected Veterans/Disabled**
**VEVRAA Contractor**