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BOC Specialist 1 - Washington D.C._

Washington

**BOC Specialist 1 - Washington D.C.**

ID **10882**

Location **Washington, DC**

Apply Now (be.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=10882)

**CALL AND SITE COORDINATION:**

+ Works with call center to log and identify problem areas in the building.

+ Assists other trades in the field in the active troubleshooting of systems.

+ Monitors system for alarms, provides reports and performs triage on system reports and performs triage on system messages (Response: 15min/8hr/24hr/week).

**SYSTEM OPERATIONS:**

+ Monitors controlled systems for performance and problems.

+ Backs up application software and checks network integrity of control devices.

+ Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software.

+ Performs function check of all control systems and documents results.

+ Sets up alarms for optimal efficiency and response.

**SERVICE:**

+ Responds to service calls by determining the problem, identifying the cause, and implementing a solution to address the issues.

+ Works with the customer to recommend and develop a maintenance program for their system. Identifies and implements long term service strategies.

**PERFORMANCE QUALITY:**

+ Performs all work in accordance with contract documents and applicable company standards.

+ Performs work to meet the required response times and to facilitate others to meet response times.

+ Develops and maintains procedures and check lists for the execution of service calls, system routine maintenance and commissioning tasks to maintain consistency and completeness of the work.

**COMMUNICATIONS:**

+ Keeps Client/Call center informed of questions, progress, information needs, and discrepancies in system and other issues impacting the operation of the building and comfort of occupants.

+ Initiates follow up action to secure needed responses in a timely manner.

+ Using real time judgement to escalate building issues to the proper entities.

**REQUIREMENTS:**

+ High school diploma with 3-4 years of experience. Vocational school or associate degree in a technical trade preferred.

+ Three years BAS monitoring and DDC controls experience within the building controls industry.

+ Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications.

+ Ability to troubleshoot basic communications wiring, control logic wiring and end devices.

+ Knowledge of building mechanical and electrical equipment functions and use, HVAC systems controls applications and relevant hardware and software products.

+ Knowledge of commonly used networks and network topologies.

+ Ability to work at a computer terminal with mouse and keyboard for extended periods.

+ Ability to work safely in close proximity to exposed line voltage and low voltage wiring and terminations.

+ Good customer communication skills.

+ Clearable US Citizen with ability to obtain & maintain HSPD & Secret, preferred HSPD-12 & Secret Active

**DESIRED SKILLS:**

+ Delta Controls Certification

+ Building Automation Certification

We offer an excellent benefits package including:

+ A competitive salary

+ Medical, dental, vision, life, and disability insurance

+ Paid-time off

+ Tuition reimbursement

+ 401k Retirement Plan

+ Military Reserve pay offset

+ Paid maternity leave

**Pay range:** $ **24.45 - $32.60**

**Abilities:**

+ Exposure to computer screens for an extended period of time.

+ Sitting for extended periods of time.

+ Reach by extending hands or arms in any direction.

+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

+ Listen to and understand information and ideas presented through spoken words and sentences.

+ Communicate information and ideas in speaking so others will understand.

+ Read and understand information and ideas presented in writing.

+ Apply general rules to specific problems to produce answers that make sense.

+ Identify and understand the speech of another person.

**\#INDGray**

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

**EOE Minorities/Females/Protected Veterans/Disabled**

**VEVRAA Contractor**

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