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Regional Manager – Phoenix, Arizona

Phoenix, AZ, United States

Olympus Property is a full-service multifamily investment and property management organization, operating luxury multifamily communities across the nation.

With the success and steady growth of our organization, we are excited to introduce a REGIONAL MANAGER positionunder the leadership of the Regional Vice President of Operations, Central Division.

This role requires that the Regional Manager reside in Arizona, or be willing to relocate. Routine travel within the designated market is required.

We want to set you up for success!

The ideal Regional Manager for Olympus Property should have these key skills and attributes:

Experience: You have held a Regional Manager role in the multifamily industry for 3 years or more.

Leadership: As an exceptional leader and mentor, you have a proven track-record of successfully developing teams.

Positive Attitude: With an optimistic approach, you are collaborative, friendly and naturally supportive.

Dependable: You understand the importance of following through and are reliable and responsive.

Self-Motivated: You’re the kind of person who is driven to achieve results, and productivity is a priority to you.

Sense of Urgency: Without being prompted, you are intentionally able to act confidently and quickly.

Has Foresight: You’re able to read signals, see trends, and rely on data to observe potential event scenarios and plausible outcomes.

Adaptable: You can handle change, with patience, and be agreeable in a variety of situations.

Time-Management: You have a strong ability to create personal habits with consistent effort.

Strong Communication: You value transparency and conveying your message clearly, concisely and accurately.

Decision Making: Being a problem-solver, you can assess situations and identify problems in order to make sensible decisions.

Active listening: Seeking to hear and understand is how you give undivided attention.

Assertiveness: Being constructively expressive, you do so in a firm, fair, and empathetic way.

Forthcoming: You take initiative and accept personal accountability for headway and shed light on circumstances and concerns.

Encouraging: Fostering a motivating and fun environment for your teams is a way that you demonstrate encouragement!

Software Proficiency: You have knowledge of One Site, Yieldstar, UKG/UltiPro, Knock, and the Microsoft Suite of software programs, including Word, Outlook, Excel and PowerPoint.

But why join Olympus, right?

We work hard to build and maintain a network of dedicated individuals who believe in the work they do, and have a blast doing it. We place an emphasis on a strong work ethic with just as much focus on fun. We believe by combining both, everything else falls into place, and provides a platform to achieve bigger and better things – together.

There are a variety of Employee Benefits that Olympus provides too. We offer a paid time off structure that also includes a number of floating days, robust insurance coverage for Medical, Dental, and Vision, including FSA and Telehealth Connection (for dependents and even Pet insurance for your furry pals), a 401k with generous employer matching, and an Employee Assistance Program for confidential, 24/7 consultative counseling services and resources.

What can you expect?

The essential responsibilities for the Regional Manager include:

Provides support for all properties within a defined portfolio and acts as key troubleshooter when issues arise.

Hires, onboards, trains, develops and manages site teams. Works closely with other leaders and the HR team to address any employee relations issues, coaching, counseling and terminations. Performs initial 90-day and annual performance evaluations on assigned property managers.

Recognizes, solves, and prevents property issues from rising to a level requiring the owner’s involvement. Solves daily issues that arise and makes command decisions. Acts as point of contact for resident relations, including resolution of complaint calls.

Participates in the budget preparation process and in the analysis of monthly revenue statements compared to budget numbers. Reviews monthly numbers with each assigned property so as to ensure understanding. Monitors assigned property expenses each month.

Prepares, reviews and submits required reports per properties assigned.

Audits and reviews all assigned property bills and invoices to ensure accuracy. Audits petty cash at each assigned property.

Works closely with appropriate leaders with regard to capital improvement projects, major capital expenditures. Ensures an accurate inventory of site assets is maintained. Recommends maintenance and capital improvements for each assigned property and continually act in a manner so as to maintain and enhance the value of the assets under his/her supervision.

Ensures proper calculation and accounting of monthly bonuses, commissions; approves/validates timecards and monitors overtime.

Ensures satisfactory completion of assigned training for all assigned team members.

Reviews service contracts for each assigned property on a monthly basis.

Works closely with marketing team to ensure maximum return on marketing investments.

Implements cost savings wherever possible.

Makes routine inspections of assigned properties at least once a month to ensure compliance with company policy and to review operations. Inspections are to include complete walk-through of buildings, common areas and all vacant units.

Conducts random spot checks of the assigned properties and ensure any deficiencies are rapidly addressed. Ensures curb appeal of all assigned properties remains high and attractive.

Communicates information between assigned properties and legal counsel appropriately, so as to avoid negative legal consequences.

Assists with the due diligence for property acquisitions. Leads the takeover team for new acquisitions and property dispositions.

Conducts weekly meetings with assigned property management staff.

Assists manager and/or staff of assigned properties, as needed.

Aims to constantly improve operations and aesthetics of all assigned properties.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

The salary compensation for this role is $100 - 115K and will take into account factors including portfolio size and level of experience.

Diversity is a critical component in Olympus Property’s success model. Olympus Property is an EEO/AA employer.

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