Client Coordinator

Symetri is an Autodesk Platinum Partner that consults with manufacturers to design better products and get to market faster by leveraging best‑in‑class engineering, design, process automation, and data management technologies.

Job Summary: The Client Coordinator works with the outside sales teams to ensure timely quotes for renewals and new subscriptions. The Client Coordinator will demonstrate a passion for client success by focusing on supporting customers through all levels of the sales process including onboarding, customer service calls, contract renewals, and account changes.

Essential Functions

Act as liaison between the organization and the client

Meet with Sales Reps to review upcoming renewals and plan ahead

Facilitate client communication

Coordinate consolidation of contracts

Promote adoption of three‑year agreements

Maintain compliance with Autodesk standard practices for order processing

Knowledge of Autodesk policy changes concerning renewal and new software purchases.

Assist in organization of account hierarchies

Assist clients in use of Autodesk account

Facilitate Symetri US standard operating procedures throughout customer engagement process

Perform additional duties as requested or assigned

Required Knowledge, Skills, Abilities, and Other Characteristics (KSAOs)

Skilled in Microsoft office products, particularly Excel

Knowledge of CRM systems

Experience w/ design‑build products and/or sales (Autodesk, Bluebeam, ESRI, etc.)

Ability to organize and manage multiple large projects simultaneously

Excels working in a team environment

Exceptional communication, collaboration, and interpersonal skills

Willingness to travel when needed

Required Education, Experience, & Certifications

Bachelor's Degree or equivalent work experience

2+ years of tech sales‑related experience

Background in SaaS software deployment

Benefits

2 weeks PTO annually plus flexible paid time off

Standard Holidays

Company group health insurance, nominal fee for employee coverage

Short‑term & Long‑term Disability included

401K Program with company matching up to 4% of your base salary

Eligibility of Benefits as follows: Insurance coverage(s), paid holidays, 401k, vacation starts the first of the month following 30 days of employment

Job Details

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative

Industries: Software Development

EOE/Veteran/Disabled

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