Franklin Fitch
New York / Global
Information Technology Instructor
- $116.000 - $160.000
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New York / Global
Learning & User Experience Manager | $116K-$160K base + bonus | Hybrid in Boston/NYC What's In It For You Join a highly respected AmLaw200 firm
Lead and shape the firm's technology learning and user experience strategy
Build and grow a team, with a clear path to Senior Manager and future leadership opportunities
Drive adoption of cutting-edge technologies, including AI tools such as Harvey
Responsibilities Deliver engaging technology training programs for attorneys and business professionals
Lead onboarding, technology adoption, change management, and user enablement initiatives
Create training materials, user guides, communications, and best practice resources
Manage and mentor a Learning & User Experience Specialist while helping grow the function
Partner with IT and business leaders to improve technology adoption and user satisfaction
Must-Have Requirements Prior law firm experience (required)
5+ years of technology training, learning & development, or user enablement experience
Strong Microsoft 365 and Office Suite expertise
Excellent communication, presentation, and stakeholder engagement skills
iManage and/or Harvey experience highly desirable
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