Case Manager

The Opportunity

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Talented Medical Solutions promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Talented Medical Solutions we breed winners.

Responsibilities

Manage and coordinate caseloads, ensuring timely case progression and documentation.

Maintain accurate records in case management system and ensure data integrity.

Monitor and report on key performance indicators and productivity pipelines.

Ensure compliance with applicable policies, regulations, and ethical standards.

Develop individualized plans to advance client outcomes within defined milestones.

Collaborate with cross‑functional teams to align services with client goals.

Identify barriers to service access and coordinate resources to resolve them.

Provide guided support and coaching to clients to foster self‑sufficiency.

Prepare and deliver regular status updates to supervisors and stakeholders.

Proactively identify opportunities for process improvements and efficiency gains.

Maintain professional development through trainings to support growth into advanced roles.

Experience / Qualifications

Experience managing caseloads and coordinating case progression.

Proficiency with case management systems and data integrity practices.

Strong knowledge of applicable policies, regulations, and ethics in care.

Ability to monitor KPIs, productivity pipelines, and report trends.

Capability to develop individualized client plans with milestones.

Collaborative skills to align services with client goals across teams.

Identify barriers to access and coordinate resource referrals.

Result‑driven mindset with ability to meet targets in a high‑visibility environment.

Provide coaching to foster client self‑sufficiency and empowerment.

Prepare regular status updates for supervisors and stakeholders.

Identify and implement process improvements for efficiency gains.

Commitment to ongoing professional development and growth into advanced roles.

Ability to work on‑site with strict adherence to workplace policies.

What’s in it for you? (Salary, Commissions & Benefits)

On‑site role based in Rio Rancho, NM — join a collaborative team working together in‑person.

Competitive base salary — straightforward, reliable compensation without variable pay structures.

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