Python-AI_ML-GenAI- Senior Engineer

Job Title : Python-AI_ML-GenAI- Senior Engineer

Location : Phoenix, AZ

FULLTIME ONLY

Job Description

Must Have Technical/Functional Skills

• Proficiency with distributed/multi-tier systems and application development, including excellent programming skills in languages such as Java, Python

• Hands-on experience with Spring Boot, Micro-services, Kafka, Relational and/or NoSQL databases.

• Experience in conversational interfaces, chatbots, machine learning, deep learning, and data analytics.

• Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline.

• Experience with automated release management using Maven, Salt, Git, Jenkins

• Good understanding of web technologies (HTTP, Apache) and familiarity with Unix/Linux

• Good understanding of data structures, algorithms, and design patterns

• Great written communication and documentation abilities

• Looks proactively beyond the obvious for continuous improvement opportunities.

• Knowledge & experience of Contact center ecosystem/Genesys Framework and Architecture, familiarity with the Genesys ecosystem would be preferrable.

• Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.

• Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.

Roles & Responsibilities

• Design and implement AI/ML solutions from POC to production

• Translate business requirements into scalable AI architectures

• Own model lifecycle: training, deployment, monitoring, retraining

• Deploy models into production with CI/CD pipelines

• Monitor model performance, drift, latency, and cost

• Ensure reliability, scalability, and security of AI systems

• Mentor junior AI/ML engineers and review code/designs

• Lead technical discussions and architecture reviews

• Provide guidance on best practices and standards

• Work closely with Product Owners, Architects, and Program Managers

• Present technical solutions to business and customer stakeholders

• Support proposal development and technical estimations

• Ensure AI solutions meet enterprise governance, security, and compliance standards