Service Manager

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience.

As a Service Manager Your Responsibilities Would Include

Driving sales, steps of service, and guest satisfaction

In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times

Providing or directing all Front of House training

Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline

Managing liquor orders and controlling liquor costs

Enforcing applicable liquor laws and Responsible Alcohol Service guidelines

Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones

Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.

Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant

Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff

Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

A choice of medical plans that are best in class

Dental and Vision Insurance

Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave

Adoption Assistance

Short-Term and Long-Term Disability

Life, Accident and Critical Illness Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements up to $5,250 per year

Monthly Profit-Sharing Program

Quarterly Restricted Stock Units Program

Many opportunities to support your community

Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status.

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