IT Technician

Desktop Technician - Windows 11 Deployment Project

Location: Gadsden, AL (Multiple Onsite Locations)

Type: Contract (W2)

Duration: 3-6 Months with Potential Extensions

Pay: $28-$31/hr, depending on experience

Schedule: Monday-Friday, Standard Business Hours

We're hiring Desktop Technicians to support a large Windows 11 upgrade and hardware refresh initiative across multiple healthcare locations in the Gadsden area.

This is a hands‑on deployment role where you'll be responsible for preparing devices, performing upgrades, setting up new equipment, and making sure end users are ready to go. The project is expected to run several months and may be extended based on workload and project timelines.

We're looking for technicians who are comfortable working directly with users, troubleshooting issues as they arise, and moving efficiently through deployment schedules.

What You'll Be Doing

Image and configure new laptops and desktops

Perform Windows 11 upgrades and validate successful installations

Deploy and replace end-user hardware

Install and verify applications using SCCM and approved deployment tools

Configure devices for user access, connectivity, and required software

Troubleshoot hardware, software, and network-related issues

Track completed work and maintain accurate deployment documentation

Work closely with site leadership and project teams to ensure a smooth rollout

What We're Looking For

2+ years of Desktop Support, Field Services, or IT Support experience

Strong knowledge of Windows 10 and Windows 11

Experience with SCCM or similar imaging and deployment tools

Ability to troubleshoot endpoint hardware and software issues

Strong customer service and communication skills

Comfortable working onsite throughout the duration of the project

Ability to work independently while following established deployment processes

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

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