Sun Life Financial

Milwaukee / Global

Workforce Planning Analyst

Job Description

Sun Life U.S. is a leading benefits provider with a hybrid work model. The Workforce Management Analyst supports day-to-day forecasting, capacity planning, and performance analysis across internal FTEs and BPO partners.

This role builds reports, translates data into insights, and helps sustain service levels in a fast-paced contact center environment. The position collaborates with Supervisors, Managers, Operations, and Training to deliver reliable service, optimize schedules, and drive

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Sun Life Financial

Workforce Planning Analyst

Job Description

Similar Opportunities

Sun Life Financial