Systems Administrator

IT Systems AdministratorOWL Services is hiring an IT Systems Administrator to own our Active Directory and Windows Server infrastructure while also supporting our Acumatica ERP environment. The ideal candidate has hands-on experience leading Active Directory cleanup and restructuring, with strong expertise in Windows Server across on-premises and Azure. This is a full-time, on-site role reporting to the IT Manager, requiring you to enforce standards, drive remediation, and operate effectively in M&A-driven environments while working independently and collaborating across teams. You'll also serve as the go-to resource for day-to-day Acumatica administration and support, following our migration from Sage Accpac.Key ResponsibilitiesActive Directory & Identity Ownership Own AD architecture, health, and strategy across multiple domainsLead AD cleanup/restructuring (OU design, GPOs, lifecycle)Manage identity and access (service accounts, groups, Entra ID governance)Enforce standards for naming, access, group design, and least-privilegeServer & Infrastructure Management Build, administer, and maintain Windows Server environments (on-prem and Azure)Manage physical/virtual infrastructure (VMware, Hyper-V, Azure, Scale) and lifecycleSupport modernization efforts, including migration to hybrid/cloud environmentsPatching, Configuration & Operations Own server patching (NinjaOne); partner with IT Operations team on endpoint patching (Intune)Maintain consistent configuration management (GPOs, baselines, policies) across environmentsDevelop PowerShell automation to improve efficiency and consistencyBackup & Resilience Own backup strategy and systems; ensure regular recovery testing for disaster recovery readinessSecurity & Remediation Lead remediation of findings from audits, vulnerability scans, and penetration testsImplement and maintain infrastructure security and hardening standardsAdminister and maintain security platforms (e.g., CrowdStrike, Defender) in coordination with eSentire (SOC-as-a-Service)Acumatica ERP Administration Administer and maintain the Acumatica ERP instance, including system configuration, screen customizations, and workflow automationManage Acumatica user roles and security configurations to enforce least-privilege accessManage Acumatica license allocation and API/integration connections (SOAP/REST)Monitor data integrity and integrations with third-party applications (EDI, payroll, field service tools, and similar)Build and maintain Generic Inquiries (GIs), dashboards, and reports to support business reporting needsCoordinate and test Acumatica version upgrades, patches, and hotfixes in a sandbox environment before rolling out to productionProvide Tier 1/2 support to end users, troubleshoot issues, and escalate to Acumatica support or implementation partners as neededSupport ongoing data cleanup and validation tied to the transition from Sage AccpacDocument system configurations, processes, and standard operating proceduresCollaboration Partner across finance, operations, IT Infrastructure, Applications, and Development teams to gather requirements and understand business needsCommunicate impacts and align priorities with business stakeholdersOperate independently while aligning with IT priorities and standardsRequired QualificationsBachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience5+ years of hands-on experience administering Windows Server and Active Directory environments, on-premises and in AzureProven experience owning and redesigning Active Directory environments, not just supporting them, including AD cleanup/consolidation/restructuring, GPO design and standardization at scale, and managing multi-domain and/or M&A-driven environmentsStrong expertise in Active Directory (DNS, GPO, replication, trusts), identity & access management principles, and PowerShell automationExperience leading security remediation efforts from audits, vulnerability scans, or penetration testsExperience with hybrid identity (Entra ID / Azure AD Connect) and hybrid-joined environmentsExperience with infrastructure patching and configuration management, and backup/disaster recovery planning and validationSolid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, VLANs, segmentation)Ability to manage projects and priorities independently, without constant supervision, and to collaborate effectively within a distributed IT teamPreferred QualificationsWorking knowledge of Acumatica ERP in a business setting; Acumatica Certified Professional a plusDirect experience migrating from Sage Accpac/Sage 300 to AcumaticaCompensation and Benefits:10 Paid HolidaysFlexible Time Off401(k) with Company MatchHealth, Dental, and Vision InsuranceHSA and FSADisability & Occupational Accident InsuranceCompany-Paid Life InsuranceEmployee Assistance Program (EAP)Career development through world-class training programsRequisition 4077