Administrative Support | Remote

The Administrative Support I will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Schedule: Tuesday-Saturday

Shift: Tuesday-Friday 10:30 AM - 6:30 PM / Saturday 6:00 AM - 4:00 PM

Pay: $17.26/hr

Essential Job Functions:

Assemble and audit route paperwork for the next day

Answer inbound phone calls

Ability to handle customer issues

Contact vendors on inbound damage or replacement orders

Respond to email in a timely manner

File paperwork

Act in a professional and an appropriate manner

Assist in the processing of inbound delivery teams

Monitor the delivery routes of the course of your shift

Assist in the track route progress, as needed; call Drivers every hour to address issues as needed

Call customers to obtain their feedback regarding their delivery experience

Assist in the completion of POD packets that are available at the warehouse

Responsible for the closing reports on a nightly basis

Works well without direct supervision, professional demeanor, strong communication and customer service skills

Process daily working orders, respond to Logistics Coordinator their status

Answer inbound phone calls from customers and delivery teams

Print Pull Sheet and Mark Live Daily in warehouse

Responsible for finding and submitting requested EPODs

File all documents as needed

Accountable and reliable

Effectively communicate with builder, general contractors, and supervisors to ensure customer satisfaction

Process and prepare freight for shipments/returns to vendors (RTVs)

Assit with daily warehouse functions as needed

Update inventory – daily/weekly/monthly as required

Route monitor and remotely assist delivery and installation teams as needed

Accurately update orders for billing as needed

Answer inbound phone calls as needed

Any other duties and responsibilities as assigned.

Minimum Qualifications

High school diploma or equivalent, post high school education a plus

Prior customer service experience preferred

Strong written and verbal communication skills

Ability to multitask must be detail oriented and be able to work in a fast-paced office environment

Must be able to work evenings and Saturdays

Pass pre-employment background check

Maintain professional and safe work environment

Skills:customer service, detail oriented, organizational skills, time management, problem solving, accountable, dependable, documentation skills, analyzing data, professional phone skills, ability to resolve conflict, ability to listen, ability to multitask

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .

Job Info

Job Identification 12585

Job Category Final Mile

Job Schedule Full time

Locations US CA Stockton THD Delivery Onsite

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