Account Manager

Account ManagerAward-Winning Premier Service is seeking an Account Manager to join our team!About Premier Service: Premier Service is a leading provider of high-end landscape construction, maintenance, and snow services across the Chicagoland area. We are known for exceptional craftsmanship, proactive service, and building long-term client relationships.Position Summary: The Account Manager is responsible for managing and growing a portfolio of residential and commercial accounts. As the primary client liaison, this role ensures service excellence, drives revenue through upselling and retention, and proactively identifies opportunities to enhance client properties. This position requires strong industry knowledge, organization, and relationship management skills.Compensation & Benefits:$80,000–$150,000 total compensation (base + commission)401k MatchWeekly PayHealth Insurance BenefitsPaid Vacation TimePaid Sick TimePaid HolidaysCareer Growth OpportunitiesKey Responsibilities:Serve as the primary point of contact for client accountsBuild long-term relationships and ensure high client satisfactionDrive account growth through upselling and renewalsConduct site visits and proactively recommend enhancementsPrepare estimates, proposals, and service plansCoordinate with operations to ensure quality and timely service deliveryMaintain accurate records in CRM systemsSupport accounts receivable and internal team collaborationSuccess Metrics:High client retention and renewal ratesYear-over-year account growthStrong customer satisfaction and issue resolutionConsistent service quality and contract complianceQualifications:3+ years in account management, sales, or client-facing roles (landscape experience preferred)Knowledge of landscape maintenance, construction, and irrigationStrong communication, organization, and problem-solving skillsProficiency in CRM systems and Microsoft OfficeValid driver's license with local travel requiredWork Environment:Regular site visits and outdoor work in varying conditionsAbility to lift up to 40 lbsOccasional evenings/weekends as neededPremier Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.