Office Admin

Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

Job description:

Blank Industries LLC is a New England landscape product and ice melt manufacturer and supplier located on over 12 acres in Hudson, Massachusetts. We are seeking a motivated Office & Maintenance Administrator to support daily office operations while also coordinating with the facility maintenance team.

This role is responsible for handling customer service, office administration, and inside sales support, while also overseeing maintenance coordination, facility organization, and vendor management. The ideal candidate is organized, proactive, hands-on, and customer-focused, with a strong work ethic.

Key Responsibilities

Office Administration & Customer Service

Provide excellent customer service by responding to inquiries and resolving issues with clear solutions, explanations, and options

Communicate product and service information and assist with order entry, account updates, and service requests

Maintain communication with customers regarding order status, delivery updates, and issue resolution

Answer incoming phone calls and greet visitors in a professional and friendly manner

Assist with general administrative tasks to support daily office operations

Assist with order processing

Maintain organized office records and documentation

Track and prepare reports on sales leads and activity

Work with Office Manager and HR Manager to maintain operational efficiency

Maintenance & Facility Coordination

Coordinate routine maintenance and repairs for office, warehouse, and yard areas with the Maintenance Supervisor

Serve as the primary point of contact for maintenance vendors and service providers

Track preventative maintenance for equipment and facility systems

Maintain maintenance logs, service records, and compliance documentation

Assist with inventory and ordering of maintenance supplies and office materials

Support internal teams with facility-related requests and workspace organization

Ensure compliance with safety policies and workplace standards

Process PO Requests from maintenance team

Core Competencies

Customer-focused mindset

Strong organizational and multitasking abilities

Reliability and accountability

Self-motivated with the ability to work independently

Strong communication and interpersonal skills

Attention to detail and accuracy

Problem-solving and active listening skills

Basic understanding of facility maintenance

Ability to coordinate across multiple departments and vendors

Qualifications

Must be 18 years or older

High School Diploma or equivalent required

1–3 years of office administration, and facilities coordination experience

Excellent written and verbal communication skills

Strong time management and organizational skills

Proficiency in Microsoft Office and basic computer systems

Netsuite Experienced (preferred)

Manufacturing experience is a Plus

Reliable transportation required

Basic knowledge of maintenance coordination, logistics, or property upkeep is a plus

Please also fill out this questionnaire to have your resume expedited!

https://blank-hiring-forms.netlify.app/office_admin_application.html

Benefits:

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Retirement plan