Systems Engineer III

Description

Tyto Athene is searching for a Systems Engineer III to join a team of expert engineers and technicians supporting a mission critical high profile government customer. The Unified Communication (UC) Systems Engineer incorporates a systems engineer approach for design, installation, interoperability and maintenance of Telephony, Video Teleconferencing, Chat, IPTV, Digital Signage, Mass Notification, LMR and AVMM architecture. The Unified Communication (UC) Systems Engineer incorporates a systems engineer approach for design, installation, interoperability and maintenance of Telephony, Video Teleconferencing, Skype and AVMM systems. The UC Systems Engineer is also responsible for incorporating commercial products and interfaces in of developmental and operational UC systems.

Responsibilities

Prepare operational guides

Train Government customers in proper use of UC systems

Provide support for implementation, troubleshooting and maintenance of UC systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of UC systems

Provide assistance to users in accessing and using UC systems

Documents hardware software configuration management processes and procedures

Coordinate hardware installations across multiple sites

Maintain and develop the environment for hardware and software product build, staging, testing and integration

Apply concepts and define and implement hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrate those scripts with the hardware and software build process

Conduct analysis on UC systems by ensuring designs are cost efficient, able to be integrated, and reliable

Communicate with the other engineering personnel to coordinate the interrelated design and assure project completion

Designs, documents, and develops code for programmable devices

Analyze complex hardware systems, hardware design, architecture, network design and other technical hardware issues

Perform testing on equipment

Provide hardware maintenance support, both preventative and remedial

Deploy, install, and implement UC at Continental United States (CONUS) and Outside Continental United States (OCONUS)

Conduct site surveys

Streamline control system interfaces to be fully automated and maximizes user experience

Configure control systems, communications devices and peripheral equipment

Develop costing proposals for the program manager

Perform telecommunications punch block installation and maintenance for serial copper data paths

Interpret drawings, specifications, and other related documents

Design a wide variety of UC solutions including multi-level security systems, enterprise level collaboration systems, conference rooms, classrooms, command centers, auditoriums, digital signage, and streaming

Acts as equipment custodian and performs inventory asset management and accountability functions

Assist in defining and implementing hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrating those scripts with the hardware and software build process

Interpret facility and UC drawings from architects and facilities program managers

Organize and directs hardware and software version control processes and improve and maintain existing products

Provide technical leadership to level 1 and level 2 contractor engineers

Act as internal consultant providing technical guidance on complex projects

Organize and direct hardware installations

Develop UC installation schedules based upon equipment delivery, integration complexity, and customer priorities

Prepare drawings documenting as-built configurations

Organize and direct teams to address critical system failures

Provides identification/fixing of problems within existing systems, design/implementation of new systems and enhancement of existing systems

Participates in analysis, design and new construction of next generation IT systems

Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the development team

Qualifications

Required:

Technical Master’s Degree and Six (6) years’ experience or Associates Degree and Ten (10) years of experience

In lieu of an Associate’s Degree, an additional two (2) years’ experience is required for each area identified above

Must have solid technical background with a focus on IT systems

Desired:

Experience as a systems engineer, with telecommunication, engineering, computer networking, computer science, electronics or communications on one or more IT platforms is preferred

A Degree in Computer Science, Computer Networking or Engineering, Electronics, Risk Management or a directly related field is required

Clearance:

TS/SCI w/Full Scope Polygraph

Compensation

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

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