Salesforce Commerce Cloud (SFCC) Test Lead

We are seeking an experienced Technical Test Lead with strong hands-on functional testing expertise in Salesforce Commerce Cloud (SFCC), Salesforce Loyalty Management, and end-to-end integration testing. The ideal candidate will lead testing activities while also performing hands-on validation across web applications, APIs, and integrated retail ecosystems. Required Skills 8+ years of overall experience in software testing/development. 1–2+ years of hands-on functional testing experience with: Salesforce Commerce Cloud (SFCC) Salesforce Loyalty Management End-to-end integration testing Strong understanding of Salesforce Loyalty Management capabilities and related business processes. Experience validating integrations between Salesforce platforms and downstream enterprise applications. Strong functional testing experience across web applications, APIs, and integrated retail ecosystems. Hands-on API testing experience using Postman or similar tools. Working knowledge of REST APIs and JSON payloads. Strong SQL and data validation skills. Experience with test planning, test execution, defect management, status reporting, and testing sign-off. Ability to independently drive testing activities and lead testing efforts. Strong stakeholder management skills with Business, Product, and IT teams. Experience coordinating across multiple vendor teams. Strong analytical and troubleshooting skills across multiple integrated systems. Experience working with retail commerce and omnichannel business processes. Key Responsibilities Lead end-to-end testing activities for Salesforce Commerce Cloud and Salesforce Loyalty Management solutions. Develop test strategies, test plans, test scenarios, and test cases. Execute hands-on functional, integration, API, and end-to-end testing. Validate data and integrations across Salesforce and downstream enterprise systems. Perform API testing using Postman and validate REST/JSON payloads. Analyze defects, identify root causes, and coordinate resolution with development and integration teams. Manage defect lifecycle and provide regular testing status reports. Coordinate testing activities across Business, Product, IT, and vendor teams. Ensure testing milestones, quality standards, and sign-off criteria are met. Investigate issues across multiple systems and support resolution through detailed technical analysis. Contribute to test automation initiatives and continuous improvement of testing processes.