Operations Manager

Operations Manager | Full-time | Columbia, MD Rebuilding Together Howard County repairs homes for low-income homeowners, seniors, veterans, and people with disabilities. The Operations Manager plays a central role in the daily operations of Rebuilding Together Howard County, keeping systems, information, and communications running smoothly across the organization.

WHAT YOU'LL DO Serve as the first point of contact for volunteers, clients, and community partners by phone, email, and in person

Process client applications, verify eligibility, and maintain accurate case files

Manage volunteer registration, confirmation, and communication before and after projects

Maintain and update the Salesforce database, including clients, volunteers, donors, and grants

Assist with financial recordkeeping in QuickBooks, including payments, deposits, and vendor files

Support the team with grant reporting, proposal assembly, and donor correspondence

Prepare materials for various meetings and maintain documentation / files

Help coordinate events including Rebuilding Day and our annual recognition celebration

Keep the office running smoothly with organized systems, supplies, and clear communication

WHO YOU ARE You have 3-5 years of experience in nonprofit administration, office management, or operations

You are organized, reliable, and take ownership of your work

You communicate clearly and warmly across a wide range of people and situations

You handle confidential information with discretion and professionalism

You are comfortable managing multiple priorities independently on a small team

You are proficient in Microsoft Office; experience with Salesforce and/or QuickBooks is a plus

You are flexible and willing to occasionally support evening or weekend events (3-4 times per year)

You are genuinely motivated by the mission of serving your community

We are a small team that is deeply committed to the work we do together. Your contributions will have a direct and visible impact on the lives of your neighbors. Rebuilding Together Howard County is an equal opportunity employer. We are committed to building a team that reflects the diversity of our community.

Compensation Paid time off

Paid holidays

Occasional telework available

Professional development support

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