Network Engineer, NetOps Infrastructure

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for Network Engineer, NetOPS Infrastructure

Our data centers carry real‑time voice, video, and messaging for customers worldwide. When a call degrades, someone notices immediately. Our availability target is 99.999%, and we hold it. You'll join an infrastructure team that owns routers, switches, firewalls, and load balancers across our global data center footprint.

This is production infrastructure. The NetOPS Infra team spans the US, EU, and India. Because we're distributed across time zones, coverage follows the sun: you work your own business hours, five days a week. No night shifts. Occasional weekend work during planned maintenance windows, and that's rare.

Job Duties

Troubleshoot production issues end to end — from the routing table through the firewall policy down into the Linux network stack on the host

Handle the operational work that keeps five nines real: firewall access changes, patching, config reviews, capacity checks

Deliver infrastructure projects — hardware refresh and replacement, platform migrations, new DC capacity

Work directly with platform and application teams instead of handing tickets across a wall

Support Lab, Stage, and Regression alongside production

To succeed in this role you must have experience in

3+ years running production networks — ISP, enterprise, or data center

Real depth in TCP/IP. You should be able to explain why BGP picked that path and what a packet capture is actually telling you, not just configure the feature

Routing and switching in practice: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation

Tunneling: GRE, IPIP, IPSec

Firewalls, both vendor platforms and iptables / firewall

Strong Linux, including the network stack — interfaces, routing tables, netfilter, socket state, tcpdump. This is what separates a good troubleshooter from a config engineer

Enough server‑side context (bare metal, hypervisors, containers) to follow a problem past the switch port

Hands‑on Juniper experience across routing, switching, and security platforms

Nice to have

EVPN/VXLAN, MC-LAG, ECMP, MPLS

High availability and clustering

Load balancing (A10, F5, IPVS)

Scripting for your own workflows — Bash, Python, NETCONF, PyEZ, Ansible

Cloud networking

NetBox, Zabbix, VictoriaMetrics, Grafana

Working with AI

We're an AI-forward engineering org, and we mean it operationally. Engineers get free access to AI assistants under our company usage policies, and we expect them to be part of your daily workflow — config review, log analysis, scripting, documentation.

What we care about

You’ve used AI assistants on real engineering work, not just tried them. You can scope a prompt well and iterate when the first answer is wrong. You verify before you trust. Confidently wrong output is the failure mode that matters in production. Validate against docs and lab testing. You follow data‑handling policy on what goes into external tools.

Why this team

Global scale, real‑time traffic, and an availability bar that makes the work interesting. You’ll own systems rather than tickets, and there’s a strong automation and tooling practice next door if you want to move that way later.

What we offer

Comprehensive medical, dental, vision, disability, life insurance

Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

Voluntary supplemental health coverage and life insurance

401K match and ESPP

Paid time off and paid sick leave

Paid parental and pregnancy leave

Family‑forming benefits (IVF, Preservation, Adoption etc.)

Emergency backup care (Child/Adult/Pets)

Employee Assistance Program (EAP) with counseling sessions available 24/7

Free legal services that provide legal advice, document creation and estate planning

Employee bonus referral program

Student loan refinancing assistance

Employee 1:1 coaching, perks and discounts program

RingCentral’s IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out‑of‑the‑box thinkers who love to learn on the job—planning, deploying and maintaining state‑of‑the‑art technology to deliver flawless performance 24/7/365.

We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ MVP™ global platform. More flexible and cost effective than legacy on‑premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are hired in Belmont, CA, the compensation range for this position is between $129,500 and $157,900 for full‑time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more!

The salary may vary depending on your location, skills, and experience.

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost‑effective than legacy on‑premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an EEO/AA employer.

#J-18808-Ljbffr