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CGS Federal (Contact Government Services)

Dallas / Global

ServiceNow Developer

Job Description

Employment Type: Full-Time, Mid-level

Department: Information Technology

CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development

Support the discovery, requirements gathering, and the build out of core ServiceNow functionality

Implement multiple HR Service Requests within the HRSD scope in ServiceNow

Develop applications to facilitate Employee service requests to HR and HR fulfillment process

Refactor ServiceNow software customizations during ServiceNow major updates

Collaborate with fellow developers and business analysts in an Agile development environment

Understand backend configuration of ServiceNow Design tests and build test data

Support configuration, change, and release management

Maintain responsibility for the completion and accuracy of work products

Qualifications:

A Bachelor’s degree in a related field

3-7 years related experience

2+ years ServiceNow development experience

ServiceNow Certified System Administrator (CSA) certification

Experience creating reports/dashboards, customized forms, and workflows in ServiceNow

Experience working with Agile Development and Test Management applications of ServiceNow

Excellent communication skills, written and verbal

Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Ideally, you will have:

Hands-on experience with the ServiceNow HR Service Delivery application

Familiarity with Human Resources business processes

Experience with business analysis or requirements gathering

Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dependent Care, and Commuter)

Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Email: [email protected]

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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