Program Assistant (Employment Program)

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.

Job Summary

As an employment program assistant, you will ensure that the employment program has the administrative support necessary to ensure IHS guests and clients receive the training and services necessary to gain employment. This role requires a keen attention to detail, excellent organizational skills, and the ability to follow through, working with the community, employers and populations of various comprehension abilities.

Essential Functions

Match job seekers with openings: Work with employers to understand their needs and with job seekers to understand their skills.

Help job seekers develop skills: Administer skill tests, revise resumes, and recommend training or educational programs to help job seekers develop their skills.

Conduct mock interviews: Help job seekers prepare for interviews.

Provide career counseling: Help clients identify their skills and develop vocational goals.

Assist with benefits: Help clients understand how employment may affect their benefits, such as SSI or Medicaid, and refer them to benefits counseling as needed.

Preferred Knowledge/Skills/Abilities Knowledge of homelessness and the issues causing barriers to employment.

High school diploma or GED equivalent

Strong communication skills

Organizational skills

Ability to collaborate with employers and candidates

Ability to work with Microsoft suite

Schedule

Normal business hours including some evenings, weekends where volunteers provide training and job fairs may be happening. Hours and days may vary based on the needs of the organization

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.