Customer Service Representative

Future Opening: Customer Service Representative

Full Time • Abuquerque, NM (Crystal Springs)

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• Medical insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-paid training
• Employee discounts for Culligan in-home products
• Eligibility for annual recognition and training meetings/events

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

• High school diploma or GED
• Strong time management and project management skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication skills, both written and verbal
• Prior customer service experience preferred

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Compensation: $18.00 - $21.00 per hour

Why Should You Join Culligan?

Friendly Coworkers

World class training and development through Culligan University and bootcamps

"I started out with Culligan as a customer. What I realized as I was telling friends and family was how much I loved Culligan, and I decided I should come work for them."