Office Manager

JOOLA is seeking for a highly organized and proactive Office Manager to ensure our Maryland headquarters operates efficiently and professionally, and to support our HR and administrative group.. The ideal candidate will serve as an operational partner to our administrative group, and should be detail-oriented, comfortable in a fast-paced environment, and confident juggling multiple priorities at once. This role serves as a central point of contact for vendor relationships, facilities management, and cross-functional project support, including initiatives with our HR and Legal teams.

What We're Looking For:

Someone who takes pride in creating an organized, efficient workplace, isn't afraid to roll up their sleeves to solve problems, and can seamlessly shift between big-picture project coordination and hands-on operational tasks.

Responsibilities:

Office Operations

Maintain a clean, organized, and well-functioning front desk and office environment

Manage office supplies inventory, ordering, and budget tracking

Coordinate office maintenance, repairs, and facility upgrades

Ensure office safety and compliance with building/workplace standards

Plan and organize internal company events (team celebrations, holiday parties, all-hands meetings, offsites, etc.), including logistics, catering, and vendor coordination

Source, negotiate, and manage relationships with external vendors, often working collaboratively with other internal function areas (cleaning, maintenance, catering, IT equipment, office supplies, etc.)

Negotiate contracts and pricing to ensure cost-effective service agreements

Coordinate and oversee repairs, installations, and service calls with contractors and vendors

Monitor vendor performance and resolve any service issues promptly

HR & Legal Support

Provide administrative and logistical support to the HR and Legal teams on various projects

Assist with onboarding logistics, employee events, and general HR coordination as needed

Support document organization, filing, and light research for Legal team initiatives

Maintain confidentiality and discretion at all times

Requirements:

3+ years of experience in office management, operations, or administrative roles

Strong organizational skills with meticulous attention to detail

Proven ability to manage multiple projects and priorities simultaneously

Excellent negotiation and vendor management skills

Strong interpersonal and communication skills; comfortable working with stakeholders at all levels

Experience supporting HR or Legal functions is a plus

Proficiency in office management software (e.g., Microsoft Office, Google Workspace, project management tools)

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