Testing Assistant I

Position Information Title: Testing Assistant I

Location: Dallas, Texas

Salary: Salary commensurate with experience

Full‑time equivalent: 70%

Position Overview The Testing Assistant provides frontline services to prospective and current students, test takers, and the general public. They assist by providing the necessary materials and parameters for completing exams. Incumbents proctor tests, oversee placement testing for new and returning students, enter scores, and refer students to appropriate departments after testing.

Job Duties Assist with department processes including registration, data entry, ensuring completeness of testing applications, test scheduling, and testing room seating arrangements.

Maintain visual supervision of candidates, observe them carefully to ensure they are working in the right section of the test booklet or answer sheet, and detect collusion, cheating and other improprieties or irregularities.

Answer telephone and handle multiple lines.

Handle routine office inquiries.

Use software such as PeopleSoft, Word, Excel, and various testing software.

Perform other duties, tasks and assignments as required.

Work Schedule 27 hours per week (part‑time). Schedule varies based on office needs.

Requirements Minimum Qualifications: High school education or equivalent is required.

Knowledge of policies and procedures related to admissions, registration, testing, and placement; assessment and interpretation and application of test results; applicable local, state, and federal laws and regulations; available college and community resources and programs.

Skills: researching and locating information on college website or community‑based organizations; good time management; providing excellent customer service.

Abilities: utilize computer technology and operate office equipment; work with adult learners of various ethnic and cultural backgrounds; remain calm in difficult situations and offer viable solutions; effectively communicate in oral and written form; work collaboratively in a fast‑changing environment; follow protocols and escalation procedures.

Preferred Qualifications: Associate’s degree in a relevant field and at least one year of experience in an administrative or similar environment.

Other Information Driving university vehicle: No.

Security Sensitive: This is a Security Sensitive Position.

EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit—and takes actions to prevent—discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

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