Human Resources Administrator

Location: Hybrid in Boston MA (9am-5pm Monday – Friday)

Job Summary The Human Resources Assistant supports the University Talent Acquisition Team and business process support across all human resources activities, including recruitment, onboarding support, and compliance. The HR Assistant interacts with the University’s Human Resources Administration as well as faculty and staff, answering inquiries and directing them to resources.

Responsibilities Serving as tier 1 support for I-9 related questions via email and ServiceNow including:

Assisting Managers of HR Administration/Faculty HR with troubleshooting issues within the I-9 platform including Everify issues

Direct I-9 administrators to the correct existing resources in the HRSC

Initiate I-9 corrections in the Service Center

Initiate manual I-9s links upon request

Maintain the users of the I-9 Service Center

Liaise with our vendor when defects are identified and track fixes

Supports the Talent Acquisition Partners with scheduling of interviews and phone screens both in-person and via web conference

Performs reference checks on behalf of the university for newly hired staff members

Providing excellent customer service by responding to inquiries from HR Administrators and other university stakeholders such Office of Student Employment and Office of General Counsel

Assisting with compliance administrative tasks as needed including review of background check results and I-9 records maintenance

Qualifications Effective written, verbal and interpersonal skills

Effective organization, planning and time management to follow through on commitments

Critical thinking: ability to use logic and reasoning to identify and resolve issues as they arise

Ability to perform business transactions with a high degree of accuracy and ability to exercise strong business judgement

Ability to develop and maintain workplace relationships built on collaboration, integrity and discretion

Collaboration & service orientation: ability and willingness to look for ways to help people.

Previous experience within an HR function including HR systems such as Workday and knowledge of processing I-9s is strongly preferred

#J-18808-Ljbffr