Account Supervisor

Overview

Account Supervisor, Health – Edelman

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture is built on boldness, empathy, curiosity, and a commitment to an equitable and inspiring workplace that reflects the world we live in. At Edelman Health, we believe Health is everyone’s business and strive to help clients rise to the challenges of a changing world.

We are seeking a dynamic and strategic Account Supervisor to join our growing team. This role is ideal for a communications professional with a strong background in healthcare who thrives in a fast-paced, collaborative environment.

Responsibilities

• Client Leadership: Serve as a day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication. Provide sound, informed recommendations on product milestones, data readouts, and regulatory or commercial communications.
• Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives across product, above-brand, and disease awareness campaigns. Collaborate with cross-functional teams to drive results.
• Healthcare Expertise: Stay informed on healthcare and pharmaceutical industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
• Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
• People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
• Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices, including disease education, data and milestone communications, unbranded awareness, and product storytelling.
• Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility. Contribute to proactive and reactive media strategies surrounding clinical data, regulatory milestones, and medical congress activity.

Basic Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 4+ years of experience in pharmaceutical or healthcare communications (agency experience preferred).

Preferred Qualifications

• Strong understanding of the current pharma and healthcare landscape, including regulatory considerations, industry trends, and key stakeholders.
• Proven account management experience with the ability to manage multiple priorities and deadlines effectively.
• Strong written and verbal communication skills, with experience in data storytelling, milestone planning, and crafting compelling product narratives.
• Experience managing budgets and financials for accounts.
• Demonstrated ability to lead and mentor junior team members.
• Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment.
• Fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels.

Compensation & Benefits

$70,000 - $87,500 a year. The pay position within the salary range is based on factors including education, experience, skills, location, performance, and organizational needs. This range is one component of Edelman’s total compensation package, which may include annual bonuses, paid time off, and region-specific benefits. Edelman offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance, and wellness programs.

We are an equal opportunity employer and value diversity, equity, and inclusion. We welcome applications from all qualified candidates regardless of race, color, gender, sex, age, religion, disability, military/veteran status, or any other basis protected by law. If you require a reasonable accommodation in any part of the employment process, please let us know.

About Edelman and Compliance

Edelman is committed to trust, collaboration, and belonging. We comply with applicable laws and regulations and reserve the right to modify terms or remove listings at any time.

Location & How to Apply

Washington, DC area

To apply, please submit your resume and cover letter detailing your healthcare communications experience and leadership capabilities.