Program Manager (IT)

The OpportunityJoin Adobe as a Business Change Manager (IT) in Seattle, WA, where you'll bridge technology delivery and business adoption. This role is crucial to ensuring our world-class solutions are seamlessly coordinated into daily operations, driving outstanding business value and flawless execution.What You'll DoDevelop change strategies and roadmaps aligned with business objectives.Conduct customer analyses and deliver change impact assessments.Build relationships with executive sponsors and business leaders.Build coordinated communications strategies to foster awareness and adoption of tools, process and policy.Partner with Line of Business leaders, Field Readiness & Enablement teams and Product Managers to define adoption and enablement strategies.Measure readiness and adoption, reinforcing new behaviors and new ways of working to ensure changes "stick."Drive AI adoption efforts to support business outcomes.What You Need To SucceedEquivalent experience of 10 years in guiding business transformations is considered a qualification.Proven track record in applying structured approaches passionate about guiding and supporting organizational transitions like Prosci ADKAR.Ability to mentor leaders and facilitate leader engagement.Outstanding communication skills and critical thinking.Experience in developing role-based learning experiences.Preferred qualifications: AI tools familiarity and expertise with sales and marketing systems of record implementation and end to end understanding of IT process transformation.