customer service representative

Join to apply for the customer service representative role at Circle K

Build a welcoming atmosphere with prompt, friendly and attentive customer service.

Responsibilities

• Greets customers as they enter and thanks them as they leave.
• Offers assistance and suggestions to customers.
• Rings up all sales on the cash register accurately, handling cash, checks, and other payment methods.
• Operates fuel console, lottery machines, money order machine, and telecom transactions.
• Maintains store facility and equipment by cleaning and performing housekeeping duties.
• Performs inspections of store facilities and equipment for safety and cleanliness.
• Notifies the Store Manager of equipment failure or supply needs.
• Completes build‑to’s for ordering/purchasing merchandise and verifies vendor deliveries.
• Maintains adequate stock throughout the store, including rotation and counter area supplies.
• Places advertising and pricing signage inside or outside the facility.
• Assists in maintaining proper inventory levels and shift audits.
• Keeps accurate cash, sales, and inventory control records and reports discrepancies to the Store Manager.
• Reports all incidents such as employee or customer injuries, theft, property damage, or improper sanitation or waste disposal.
• Maintains accurate records of shift and timekeeping paperwork.
• May take inventory of supplies and equipment, attend job‑related meetings, and perform other duties as assigned by the Store Manager.

Job Requirements

• High school diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to accurately operate a variety of equipment, including cash registers and scanners, beverage dispensers, and other machines.
• Ability to work as scheduled, including arriving on time.
• Ability to communicate information and ideas clearly to others.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.
• Proficiency in basic arithmetic operations (add, subtract, multiply, divide).

Physical Requirements

• Exposure to cold or warm temperature extremes, including occasional work in a walk‑in cooler or freezer and outdoors.
• Occasional lifting and carrying up to 30 pounds from ground to overhead.
• Occasional lifting and carrying up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands for the entire shift.
• Ability to push/pull with arms up to a force of 20 pounds.
• Ability to reach overhead for objects.
• Ability to bend and twist at the waist.
• Ability to communicate orally.
• Ability to operate a cash register and/or computer keyboard.
• Ability to stoop, kneel, squat, bend, push, and pull as needed.
• Ability to work alone.
• Exposure to occasional noise.
• Ability to stand and/or walk for an entire shift.
• May require climbing a ladder to store and retrieve materials or place and remove signs.

Work Environment

• Perform approximately 95% of work indoors, with occasional tasks such as cleaning parking lots, gas pumps, and taking out garbage.
• Exposure to extreme cold temperatures while performing occasional work in a walk‑in cooler and/or freezer.
• Exposure to occasional noise.
• Work with minimum direction and periodic supervision.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Other

Industries

• Retail

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.