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Pyramid Consulting

Alpharetta / Global

Customer Service Representative

Job Description

Customer Service Representative

Immediate need for a talented Customer Service Representative. This is a 02+months contract opportunity with long-term potential and is located in Alpharetta GA (Hybrid) . Please review the job description below and contact me ASAP if you are interested.

Pay Range: $22 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

  • Key Skills; Customer Service, Workflow Manager, MS Office
  • Multiple systems knowledge (ECPD, ACSS, WFM)
  • Excellent analytical & problem solving skills
  • Strong interpersonal skills
  • Excellent organizational and time management skills
  • Professional verbal and written communication skills
  • Strong commitment of Quality Assurance
  • Ability to handle multiple tasks
  • Proficient in Microsoft Office products (Excel, Word, and PowerPoint)
  • Knowledge/Experience in a high volume, production environment

Our client is a leading telecommunications Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

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