Security Manager

Primarily Monday-Friday 8:30am to 5pm with weekend and evening oversight expected.

$56-$60k?

We are seeking an experienced, principled, and decisive Security Manager to lead our security operations. This role is critical in ensuring the safety, well-being, and peace of mind of our residents, staff, and property. The ideal candidate combines strong leadership, technical aptitude, and sound judgment, and is ready to take ownership of both people and systems in a high-stakes environment.

Key Responsibilities:

Leadership & Team Management

Lead, mentor, train and hold accountable security supervisors and officers; set the tone for professionalism, integrity, and service

Build schedules, oversee timekeeping, approve payroll, and manage labor costs

Address performance issues promptly and fairly; coach for growth

Serve as the primary point of escalation during incidents or emergencies

Operations & Administration

Review, approve, and reconcile accounts payable invoices related to security services and service calls

Manage contracts and vendor relationships for security systems and services

Develop and enforce security policies, SOPs, and post orders

Conduct audits, drills, and incident reviews

Produce clear incident reports, metrics, and executive summaries, as requested

Serve as on-scene leader until relieved by emergency responders

Problem Solving & Decision-Making

Independently assess situations, identify root causes, and implement practical solutions

Make sound judgment calls under pressure and adjust plans as conditions change

Anticipate risks and proactively improve security processes

Security Systems & Technology

Understand and troubleshoot security system equipment, including:

Access control systems (key fobs, smart keys, smart locks)

Alarm systems and monitoring platforms

Coordinate installations, repairs, and upgrades; verify work quality

Maintain system documentation and access permissions

Provide basic IT troubleshooting support to the security team (network connectivity, device issues, user access)

Work effectively with internal IT or external vendors on escalated technical issues

Critical Risk & Emergency Management

Lead preparedness and response for:

Elopement prevention and rapid response

Fire safety and evacuation procedures

Severe weather / hurricanes

Trespass and unauthorized access

Conduct drills, post-incident reviews, and continuous improvement initiatives.

Required Skills & Qualifications

Proven experience in security leadership or management

Demonstrated ability to solve problems independently and lead through ambiguity

Strong understanding of security systems, access control, alarms, and monitoring

Working knowledge of payroll, labor management, and accounts payable

Basic IT troubleshooting skills (hardware, software, access systems)

Excellent organizational, documentation, and follow-through skills

Required security license(s) and ability to maintain them

Locations 4600 Middleton Park Circle East, Jacksonville, FL, 32224, US

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