Service Technician

Norwalk
130 Water St
Norwalk, CT 06854, USA

Overview

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

Key Tasks

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
• Safely operate MarineMax and customer vessels during diagnostic water testing operations.
• Maintain MarineMax tools in good condition and according to guidelines.
• Other duties as assigned.

Key Result Areas

• Internal/external customer satisfaction/FANS.
• Timely and accurate completion of work.
• Maintain 100% productivity.
• Maintain minimum number of comebacks.

Equal Opportunity Employer
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